Low Voltage Technician

ADT; San Jose (CA); On-site; USD 34,853 - 64,719; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

ADT is seeking skilled individuals to install and support low-voltage systems in customer homes. You will ensure optimal performance and reliability while maintaining quality service that builds customer trust.

Successful candidates will possess a high school diploma, strong troubleshooting skills, and the ability to communicate effectively with customers. ADT offers a competitive pay ranging from $25.30 to $46.98 per hour along with a comprehensive benefits package that includes medical, dental, and vision insurance.

Qualifications

• Valid driver's license with a clean driving record.
• Ability to work evenings, weekends, and holidays as needed.
• Self-directed with solid time management.

Responsibilities

• Install low-voltage wiring and mount devices.
• Perform site assessments and system testing.
• Educate customers on system features.

Skills

Troubleshooting skills

Customer-first communication

Proficiency with computer hardware/software

Education

High school diploma or equivalent

Job description

Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

What you will do:

You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low‑voltage systems (under 50V). You’ll work hands‑on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. You’ll be at the forefront of building customer trust through quality workmanship, technical expertise, and clear communication. You will:

• Install low‑voltage wiring and mount devices according to site layouts and routing plans
• Perform site assessments, system testing, and verify connections including monitoring center communication
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
• Educate customers on system features, usage, and basic troubleshooting
• Maintain a safe, clean workspace and follow all safety protocols

What you need to be successful:

• High school diploma or equivalent
• Valid driver's license with a clean driving record (additional licensing may be required by location)
• Ability to work evenings, weekends, and holidays as needed
• Proficiency with computer hardware, software, and network diagnostics
• Ability to safely operate a company fleet vehicle
• Strong troubleshooting skills and customer‑first communication style
• Self‑directed with solid time management in a fast‑paced environment

What will set you apart:

• Prior field technical training is preferred

How ADT invests in you:

Compensation: The pay range for this role is $25.30–$46.98 per hour, based on experience and qualifications.

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short‑ and long‑term disability, life insurance, and well‑being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs
• Click here to view our full benefit offerings

Why you’ll love working here:

• We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences
• We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy
• We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective
• We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

In the event a position is commission‑based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.