Low Voltage Service Technician

Jobtailor; Salisbury (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

ARK Systems is hiring a career-oriented alarm technician to represent the company with contractors and customers. You will service fire/security systems, handle wiring, panel programming, and on-call responses, while ensuring paperwork and inventory are kept up to date.

You should bring NFPA knowledge, the ability to interpret codes, and strong communication. Maryland/Virginia licensing will be pursued, with ongoing certifications expected as part of the role.

Qualifications

• Experienced, career-oriented individual in the alarm industry
• Knowledge of NFPA alarm system requirements
• Ability to interpret code books and handbooks
• Customer relations experience and skills
• Ability to obtain Maryland and Virginia security technician license
• Field electronic practical experience required
• Good communication skills
• Positive and respectful attitude with good working relationships
• Good driving record and insurability through the company’s insurance carrier
• Willingness to achieve various industry certifications
• Proficiency with alarm systems, test equipment, communications equipment, drills, and hand tools
• Proficiency with Microsoft Word, Excel, Access, PC Anywhere, and system application software
• AA degree in Electronics or equivalent technical school training supplemented with 3–5 years of related industry experience
• Basic computer literacy and system-specific training required
• Industry licenses and certifications required

Responsibilities

• Represent ARK Systems by interacting with contractors and customers
• Service fire/security, card access, door entry, paging/sound, and other electronic systems
• Install system wiring as applicable
• Complete associated paperwork according to company requirements
• Perform troubleshooting
• Terminate devices and panel wiring
• Program panels and systems for proper operation according to plans, specifications, and code requirements
• Control truck inventory
• Communicate with ARK team members to pursue company goals for installing and servicing alarm systems
• Explain the importance, operation, and status of life safety systems to customers
• Respond to after-hours service calls as required through the on-call rotation
• Perform other duties as assigned

Skills

Alarm system proficiency

NFPA code knowledge

Customer relations skills

Maryland/Virginia security licenses

Field electronic experience

Communication skills

Positive attitude

Respectful working relationships

Driving record

Certifications willingness

System/test equipment proficiency

Microsoft Word proficiency

Microsoft Excel proficiency

Microsoft Access proficiency

PC Anywhere familiarity

Education

AA degree in Electronics or related tech training

Tools

PC Anywhere

Test Equipment

Hand Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Communications Equipment

Job description

• Represent ARK Systems by interacting with contractors and customers
• Service fire/security, card access, door entry, paging/sound, and other electronic systems
• Install system wiring as applicable
• Complete associated paperwork according to company requirements
• Perform troubleshooting
• Terminate devices and panel wiring
• Program panels and systems for proper operation according to plans, specifications, and code requirements
• Control truck inventory
• Communicate with ARK team members to pursue company goals for installing and servicing alarm systems
• Explain the importance, operation, and status of life safety systems to customers
• Respond to after-hours service calls as required through the on-call rotation
• Perform other duties as assigned

Requirements

• Experienced, career-oriented individual in the alarm industry
• Knowledge of NFPA alarm system requirements
• Ability to interpret code books and handbooks
• Customer relations experience and skills
• Ability to obtain a Maryland and Virginia security technician license
• Field electronic practical experience required
• Good communication skills
• Positive and respectful attitude with good working relationships
• Good driving record and insurability through the company’s insurance carrier
• Willingness to achieve various industry certifications
• Proficiency with alarm systems, test equipment, communications equipment, drills, and hand tools
• Proficiency with Microsoft Word, Excel, Access, PC Anywhere, and system application software
• AA degree in Electronics or equivalent technical school training supplemented with 3–5 years of related industry experience
• Basic computer literacy and system-specific training required
• Industry licenses and certifications required

Core Competencies

Demonstrates expertise in alarm system installation and servicing, with a strong understanding of NFPA requirements and the ability to interpret technical codes. Proficient in customer relations and communication, ensuring effective interaction with clients and team members.

Highest-signal resume keywords

• Alarm System Proficiency
• NFPA Code Knowledge
• Customer Relations Skills
• Maryland and Virginia Security Technician License
• Field Electronic Practical Experience

ATS Optimization Keywords

Hard Skills

• System Wiring Installation
• Troubleshooting
• Device Termination
• Panel Programming
• Test Equipment Proficiency
• Basic Computer Literacy
• System-Specific Training

Soft Skills

• Good Communication Skills
• Positive Attitude
• Respectful Working Relationships

Certifications & Qualifications

• Industry Certifications
• Maryland Security Technician License
• Virginia Security Technician License

Industry Keywords

• Alarm Industry
• Life Safety Systems
• Electronic Systems
• Service Calls
• On-Call Rotation

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Access
• PC Anywhere
• Communications Equipment
• Hand Tools