Low Voltage Service Technician

Arrayo; Salisbury (MD); On-site; USD 52,000 - 78,000; Full time

Job summary

ARK Systems, Inc. in Maryland is seeking a Low Voltage Systems Service Technician to install, service and program fire, security and access systems. You will work with contractors and customers to ensure life-safety systems operate to code.

The role requires 3–5 years of field electronic experience, knowledge of NFPA alarm requirements, strong communication, and a valid driving record. On-site work includes troubleshooting, paperwork, and maintaining inventory.

Qualifications

• Knowledge of NFPA alarm system requirements and ability to interpret code books.
• Customer relations experience and skills.
• Ability to obtain Maryland and Virginia security technician licenses.
• Field electronic practical experience required.
• Good communication skills are necessary.
• Positive attitude and ability to maintain good working relationships.
• Must have a valid driving record for driving to/from job sites.
• Willingness to achieve industry certifications.

Responsibilities

• Install system wiring as applicable.
• Complete paperwork in a timely, efficient manner per company requirements.
• Troubleshoot as required.
• Terminate devices and panel wiring.
• Program panels and systems per plans and code requirements.
• Maintain truck inventory control.
• Communicate with ARK team members to pursue goals of installing and servicing alarm systems to standards.
• Explain system operation and status to customers.
• Respond to after-hours service calls per on-call rotation.
• Perform other duties as assigned.

Skills

NFPA alarm knowledge

Customer relations

Strong communication

Positive attitude

Good driving record

Willingness to obtain certifications

Education

AA degree in Electronics

Tools

Microsoft Word

Excel

Access

PC Anywhere

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Join ARK Systems today as a Low Voltage Systems Service Technician!

ARK Systems, Inc., has been providing superior service to our valued customers since 1973. We specialize in the systems integration of fire, security, sound, voice and data systems.

We are seeking an experienced, career-oriented individual in the alarm industry. This position is responsible for representing ARK by interacting with the contractors and customers, by servicing fire/security, card access, door entry, paging/sound and other electronic systems.

Essential Duties and Responsibilities:

• Installation of system wiring as applicable.


• Completes associated paperwork in a timely, efficient manner per company requirements.


• Performs troubleshooting as required.


• Terminates devices and panel wiring.


• Programs panels and systems for proper operation per plans, specifications and code requirements.


• Responsible for truck inventory control.


• Communicates with ARK team members to effectively pursue company goals of installing and servicing alarm systems according to acceptable standards and practices.


• Communicates with customer concerning the importance, operation and status of their life safety system.


• Responds to after hour services calls as required per on-call rotation.


• Other duties as assigned.

Qualified candidates would possess the following:

• Must have knowledge of NFPA alarm system requirements and have the ability to interpret code books and handbooks.


• Must have customer relations experience and skills.


• Ability to obtain a Maryland and Virginia security technician license.


• Field electronic practical experience required.


• Good communication skills are necessary.


• Must have a positive and respectful attitude and maintain good working relationships with management staff and employees.


• Must maintain good driving record (insurable through our insurance carrier) for driving to/from job sites.


• Willingness to achieve various certifications of the industry.

Computer Equipment and Software Requirements:

Various alarm systems, test equipment, communications equipment, drills and other hand tools. Microsoft Word, Excel, Access, PC Anywhere, system application software, etc.

Education and Experience Required:

Requires an AA degree in Electronics or equivalent technical school training supplemented with 3-5 years of related industry experience. Basic computer literacy required and system specific training. Industry licenses and certifications required.

ARK offers a competitive salary and a comprehensive benefits package including medical (PPO/HMO), dental, vision, life insurance, disability, flexible spending accounts, in addition to tuition reimbursement, credit union, vacation and sick leave plans, and a matching 401(k) Plan.

Enjoy the opportunity to work with state of the art technology! Maximize your potential with ARK!