Low Voltage Service Technician

arksysinc; Frederick (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance (PPO/HMO)

Dental insurance

Vision insurance

Life insurance

Disability coverage

Tuition reimbursement

401(k) matching plan

Job summary

Join ARK Systems, Inc. as a Low Voltage Systems Service Technician in Frederick, Maryland. In this role, you will be responsible for installing and servicing alarm systems including fire and security systems.

The ideal candidate will have an AA degree in Electronics or equivalent experience, be knowledgeable in NFPA alarm requirements, and possess strong communication and customer relations skills. ARK offers a competitive salary and benefits package.

Qualifications

• Ability to interpret NFPA alarm codes and handbooks.
• Capacity to obtain Maryland and Virginia security technician license.
• Maintain good driving record for job site travel.

Responsibilities

• Install system wiring as required.
• Complete paperwork per company requirements.
• Troubleshoot and program systems as necessary.
• Manage truck inventory control.
• Respond to after hour service calls as required.

Skills

Knowledge of NFPA alarm system requirements

Customer relations experience

Field electronic practical experience

Good communication skills

Positive attitude and good working relationships

Education

AA degree in Electronics or equivalent technical school training

Tools

Alarm systems

Test equipment

Microsoft Word

Microsoft Excel

Job description

Join ARK Systems today as a Low Voltage Systems Service Technician!

ARK Systems, Inc., has been providing superior service to our valued customers since 1973. We specialize in the systems integration of fire, security, sound, voice and data systems.

We are seeking an experienced, career-oriented individual in the alarm industry. This position is responsible for representing ARK by interacting with contractors and customers, by servicing fire/security, card access, door entry, paging/sound and other electronic systems.

Essential Duties and Responsibilities

• Installation of system wiring as applicable.
• Completes associated paperwork in a timely, efficient manner per company requirements.
• Performs troubleshooting as required.
• Terminates devices and panel wiring.
• Programs panels and systems for proper operation per plans, specifications and code requirements.
• Responsible for truck inventory control.
• Communicates with ARK team members to effectively pursue company goals of installing and servicing alarm systems according to acceptable standards and practices.
• Communicates with customer concerning the importance, operation and status of their life safety system.
• Responds to after hour service calls as required per on-call rotation.
• Other duties as assigned.

Qualifications

• Must have knowledge of NFPA alarm system requirements and have the ability to interpret code books and handbooks.
• Must have customer relations experience and skills.
• Ability to obtain a Maryland and Virginia security technician license.
• Field electronic practical experience required.
• Good communication skills are necessary.
• Must have a positive and respectful attitude and maintain good working relationships with management staff and employees.
• Must maintain good driving record (insurable through our insurance carrier) for driving to/from job sites.
• Willingness to achieve various certifications of the industry.

Computer Equipment and Software Requirements

Various alarm systems, test equipment, communications equipment, drills and other hand tools. Microsoft Word, Excel, Access, PC Anywhere, system application software, etc.

Education and Experience Required

Requires an AA degree in Electronics or equivalent technical school training supplemented with 3-5 years of related industry experience. Basic computer literacy required and system specific training. Industry licenses and certifications required.

ARK offers a competitive salary and a comprehensive benefits package including medical (PPO/HMO), dental, vision, life insurance, disability, flexible spending accounts, in addition to tuition reimbursement, credit union, vacation and sick leave plans, and a matching 401(k) Plan.

ARK Systems is an EEO M/F/D/V