Low Voltage Fire Alarm Service Technician

Monroechamber; Raleigh (NC); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Weekly Pay

Benefits

Sign-on Bonus

Referral Bonus

Paid Time Off

Medical Benefits

Job summary

Next Level Technician in Raleigh, NC is seeking a Low Voltage Fire Alarm Service Technician to diagnose, repair, and maintain fire alarm systems at commercial sites. You will travel to customer locations and work closely with the service manager to ensure issues are resolved promptly while delivering reliable system performance.

Applicants should have 4+ years of fire alarm or low voltage experience, proficiency with panels such as Gamewell FCI, Fire-Lite, and Silent Knight, and the ability to

Qualifications

• 4+ years of fire alarm service or low voltage experience.
• Experience troubleshooting and servicing commercial fire alarm systems.
• Experience with fire alarm panels such as Gamewell FCI, Fire-Lite, Silent Knight.
• Ability to program and modify fire alarm systems.
• Strong troubleshooting and diagnostic skills.
• Effective communication, organization, and time management skills.
• High school diploma or equivalent.
• Reliable transportation and strong work ethic.

Responsibilities

• Diagnose and troubleshoot fire alarm system issues in commercial environments
• Identify root causes and propose effective repair solutions
• Troubleshoot and repair ground faults, open circuits, and wiring issues
• Replace malfunctioning devices, modules, and panel components
• Modify and update fire alarm system programming as needed
• Coordinate with the service manager to complete service calls efficiently
• Communicate findings, repairs, and recommendations clearly to customers
• Complete accurate service call documentation and reports
• Maintain a high level of customer service and professionalism

Skills

Fire alarm experience

Troubleshooting

Panel programming

Customer communication

Education

High School diploma or equivalent

Tools

Gamewell FCI

Fire-Lite

Silent Knight

Job description

Low Voltage Fire Alarm Service Technician – Life Safety Systems Raleigh, NC Join Next Level Technician as a Low Voltage Fire Alarm Service Technician in Raleigh, NC! Earn $28–$40/hr, enjoy weekly pay, benefits, and steady service work with a national leader in low voltage staffing.

Position Summary

The Low Voltage Fire Alarm Service Technician is responsible for traveling to customer sites to diagnose, troubleshoot, and repair fire alarm systems. This role works closely with the service manager to ensure issues are resolved efficiently while delivering a high level of customer service and system reliability.

Responsibilities

• Diagnose and troubleshoot fire alarm system issues in commercial environments
• Identify root causes and propose effective repair solutions
• Troubleshoot and repair ground faults, open circuits, and wiring issues
• Replace malfunctioning devices, modules, and panel components
• Modify and update fire alarm system programming as needed
• Coordinate with the service manager to complete service calls efficiently
• Communicate findings, repairs, and recommendations clearly to customers
• Complete accurate service call documentation and reports
• Maintain a high level of customer service and professionalism

Requirements

• 4+ years of fire alarm service or low voltage experience
• Experience troubleshooting and servicing commercial fire alarm systems
• Experience with fire alarm panels such as Gamewell FCI, Fire-Lite, Silent Knight
• Ability to program and modify fire alarm systems
• Strong troubleshooting and diagnostic skills
• Effective communication, organization, and time management skills
• High school diploma or equivalent
• Reliable transportation and strong work ethic

Preferred Qualifications

• NICET FAS certification (preferred)
• Experience working in service-focused roles (not just install)
• Familiarity with NFPA codes and local fire regulations
• Experience interacting directly with customers and clients on-site

Why Work with Next Level Technician in Raleigh, NC?

• Weekly Pay: Get paid every week, no waiting
• Competitive Wages: $28–$40/hr based on your experience and certifications
• Benefits: PTO, medical benefits, sign-on & referral bonuses
• Career Growth: Opportunities to advance into senior technician or inspection roles

About Next Level Technician

Next Level Technician connects top low voltage and life safety professionals with leading employers. We handle compliance, payroll, and support so you can focus on your career and growth.

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