Low Voltage Field Technician - Install, Train, Service

K Group Companies; Michigan; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Bonus and commission programs

Paid Time Off (PTO)

Volunteer Paid Time Off (VTO)

100% employer paid health insurance

100% employer paid disabilityinsurance

100% employer paid dental & vision

401k with Safe Harbor

Profit sharing opportunities

Job summary

K Group Companies is seeking a Field Service Technician I to install low voltage systems, train customers on operation, and ensure precise execution. The role emphasizes teamwork yet requires independent project work and strong customer communication.

Responsibilities include reviewing quotes, inspecting sites, installing cabling and devices, troubleshooting, and proactive maintenance. Travel across the Midwest is expected, with most weekends at home.

Qualifications

• Hands-on/field experience from previous work experience.
• Working knowledge of basic IT networking, configurations and IP addressing.
• Ability to read architectural drawings.
• Team management/supervisor experience.
• Prior experience completing projects within scope.
• Experience with service ticketing processes.
• Knowledge of fire, CCTV, intrusion, emergency nurse call systems (preferred).
• Excellent communication skills.
• Must have valid US Driver’s license.

Responsibilities

• Reviews project quotes and scopes before beginning an onsite execution
• Inspects installation sites, studies work orders, architectural plans, and installation methods
• Installs low voltage cabling, devices, and systems per specifications, codes, and practices
• Troubleshoot and diagnose issues with installed systems
• Conduct routine maintenance and inspections of systems
• Respond promptly to service calls and customer inquiries
• Travel extensively across the Midwest; weekends as needed; home most weekends
• Provide excellent customer service and maintain customer satisfaction

Skills

Hands-on experience

IT networking knowledge

Read architectural drawings

Team management

Strong communication

Valid US Driver's license

Job description

K Group Companies is seeking a Field Service Technician I to install low voltage systems, train customers on operation, and ensure precise execution. The role emphasizes teamwork yet requires independent project work and strong customer communication.

Responsibilities include reviewing quotes, inspecting sites, installing cabling and devices, troubleshooting, and proactive maintenance. Travel across the Midwest is expected, with most weekends at home.