Low Voltage Equipment Service Technician

STERIS; Hillsborough (NC); On-site; USD 47,000 - 67,000; Full time

Job summary

An established industry player is seeking a Low Voltage Equipment Service Technician to join their dedicated team. In this role, you will provide exceptional service support in hospital environments by performing equipment servicing, troubleshooting, and maintenance. Your proactive communication and tailored solutions will ensure customer satisfaction while adhering to regulatory standards. With competitive pay, comprehensive benefits, and opportunities for career advancement, this position offers a fulfilling career path in a dynamic and supportive environment. If you are skilled in mechanical roles and passionate about customer service, this is the perfect opportunity for you.

Benefits

Paid time off

Health benefits

Retirement plan with company match

Company vehicle

Tuition reimbursement

Career advancement opportunities

Qualifications

• 4+ years of relevant work experience, including 2+ years in mechanical/technical roles.
• Flexibility to work outside normal hours and travel as needed.

Responsibilities

• Perform preventive and corrective maintenance on medical equipment.
• Ensure customer satisfaction through proactive communication and issue resolution.
• Identify sales opportunities and promote products/services.

Skills

Customer service

Mechanical skills

Technical proficiency

Effective communication

Education

High School Diploma or GED

Job description

Low Voltage Equipment Service Technician

Join to apply for the Low Voltage Equipment Service Technician role at STERIS.

Position Overview

Our team of Procedural Service Technicians builds trust and provides exceptional service support by performing equipment servicing, troubleshooting, and maintenance. They focus on proactive communication and tailored solutions to meet customer needs in hospital environments, adhering to regulatory standards.

Key Responsibilities

1. Ensure customer satisfaction through proactive communication and issue resolution.
2. Perform preventive and corrective maintenance on medical and related equipment, including disassembly, repair, troubleshooting, and calibration.
3. Provide customer training and in-service on equipment, coordinating with management teams.
4. Install and start up equipment, ensuring a positive customer experience.
5. Use technology to complete administrative tasks, document activities, and manage inventory.
6. Maintain effective communication with customers and internal teams, managing scheduling and responding to issues.
7. Identify sales opportunities and promote STERIS products/services.
8. Follow hospital protocols and safety procedures on-site.
9. Assist with inventory management and procurement activities.

Qualifications

• High School Diploma or GED, with 4+ years of relevant work experience, including 2+ years in mechanical/technical roles.
• Customer service and team engagement skills.
• Basic computer proficiency.
• Effective communication skills.
• Valid driver’s license and ability to meet background and physical assessments.
• Flexibility to work outside normal hours and travel as needed.
• Technical certifications or military experience are a plus.

What We Offer

• Competitive pay and comprehensive benefits.
• Paid time off, holidays, and health benefits.
• Retirement plan with company match.
• Company vehicle and mobile device.
• Tuition reimbursement and career advancement opportunities.

Pay range: $47,750 - $66,938, with potential bonuses or commissions. We comply with local minimum wage laws and base pay on experience and qualifications.

Additional Information

STERIS is committed to equal opportunity employment and fostering an inclusive environment. For application assistance, contact 1 [phone].