Loveland CSR to Customer Success Lead - Active Listening

Renewable Energy Inc; Loveland (CO); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Renewable Energy Inc. in Loveland, CO seeks a Customer Service Representative to drive active listening initiatives and close deals in a fast-paced, customer-centric environment. You will mentor teammates, collaborate with finance, and build a Kustomer-driven scoring model to guide the team.

Earn $51,000 - $73,000 with a CO base and ownership of market opportunities. The role emphasizes clear communication, analytical thinking, and ability to adapt when scope changes occur within Loveland and

Qualifications

• Hands-on proficiency with Salesforce Service Cloud.

Responsibilities

• Build the Active Listening report leadership checks before the CO review.

Skills

Mentoring teammates

Customer-centric mindset

Strong analytical skills

Problem-solving

Calm under scope changes

Clear communication

Sales experience

Tools

Salesforce Service Cloud

Job description

Renewable Energy Inc. in Loveland, CO seeks a Customer Service Representative to drive active listening initiatives and close deals in a fast-paced, customer-centric environment. You will mentor teammates, collaborate with finance, and build a Kustomer-driven scoring model to guide the team.

Earn $51,000 - $73,000 with a CO base and ownership of market opportunities. The role emphasizes clear communication, analytical thinking, and ability to adapt when scope changes occur within Loveland and