Lounge Server (Part-Time) — Guest Experience Expert

AC Hotel Raleigh North Hills; Raleigh (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Tuition assistance

Discounted hotel rates

Training & development

Career advancement

Job summary

AC Hotel Raleigh North Hills is hiring a Lounge Server for an on-site, part-time role in Raleigh, NC. You will report to work on time, maintain uniform, assist guests, and support beverage and bar service in the lounge area.

Responsibilities include keeping stations clean, knowing menu items and daily specials, handling orders, and bussing tables between service rounds. Concord Hospitality offers a comprehensive benefits package and opportunities for development.

Responsibilities

• Report to work on time and in full uniform.
• Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
• Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks.
• Check station assigned to you prior to opening for cleanliness of tables, chairs, and floor; proper set-up of salt and pepper, sugar, decoration, etc.
• Have necessary equipment to work with including pen, side towel, corkscrew, etc. Do all necessary side work assigned.
• Attend menu class and or taste panel and be aware of daily specials, soups, drinks, and have knowledge of all menu items, their garnish, etc. Be prepared to answer questions from guests on items (preparation, etc.).
• Be able to handle floor station assigned to you, be active participant in scatter system using teamwork and consolidation to provide the guests in all stations.
• Follow procedure to take our guests order; write legibly on check properly pre-ring check using modifiers, seat number, tables, etc.
• Follow procedures regarding proper service of all food items, food from expediter, etc.
• Know proper beverage, liquor and wine service.
• Be sure that tables in all stations are properly bussed through the meal. By dessert all condiments and dirty dishes and silverware should be cleared except table complement.
• When guests leave, bus and reset tables with attention to the following areas.

Job description

AC Hotel Raleigh North Hills is hiring a Lounge Server for an on-site, part-time role in Raleigh, NC. You will report to work on time, maintain uniform, assist guests, and support beverage and bar service in the lounge area.

Responsibilities include keeping stations clean, knowing menu items and daily specials, handling orders, and bussing tables between service rounds. Concord Hospitality offers a comprehensive benefits package and opportunities for development.