Lounge Operations Leader – Multi‑Site F&B & Service Excellence

Sodexo; Arlington (VA); On-site; USD 120,000 - 156,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

SodexoMagic seeks a Lounge General Manager to lead American Airlines Lounges at Reagan National Airport (DCA). You will oversee multi-service operations, drive guest satisfaction, and mentor a high-performing team in an upscale environment.

Lead financial performance, collaborate with clients, and shape service culture across the lounge network while delivering exceptional guest experiences daily.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5+ years in management of food service or multi-service operations.
• Experience with upscale hospitality and client relationship management.

Responsibilities

• Oversee multiple service lines and drive operational excellence.
• Lead and develop a diverse team of managers and staff.
• Partner with clients to meet financial and service targets.

Skills

Leadership

Budgeting

Operations

People Management

Food & Beverage

Education

Bachelor's degree or equivalent

Job description

SodexoMagic seeks a Lounge General Manager to lead American Airlines Lounges at Reagan National Airport (DCA). You will oversee multi-service operations, drive guest satisfaction, and mentor a high-performing team in an upscale environment.

Lead financial performance, collaborate with clients, and shape service culture across the lounge network while delivering exceptional guest experiences daily.