General Manager, Aviation Lounge 2

Sodexo; Arlington (VA); On-site; USD 120,000 - 156,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

SodexoMagic seeks a Lounge General Manager to lead American Airlines Lounges at Reagan National Airport (DCA). You will oversee multi-service operations, drive guest satisfaction, and mentor a high-performing team in an upscale environment.

Lead financial performance, collaborate with clients, and shape service culture across the lounge network while delivering exceptional guest experiences daily.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5+ years in management of food service or multi-service operations.
• Experience with upscale hospitality and client relationship management.

Responsibilities

• Oversee multiple service lines and drive operational excellence.
• Lead and develop a diverse team of managers and staff.
• Partner with clients to meet financial and service targets.

Skills

Leadership

Budgeting

Operations

People Management

Food & Beverage

Education

Bachelor's degree or equivalent

Job description

SodexoMagic is seeking a Lounge General Manager for the American Airlines Lounges at Reagan National Airport (DCA). We are seeking a hospitality leader with a background in food and beverage within an upscale dining environment.SodexoMagic is a joint venture between NBA Hall of Famer Earvin “Magic” Johnson and Sodexo. As a certified minority company, we provide food, facilities management and integrated services across corporate, healthcare, education and aviation.About the jobStep into a dynamic leadership role where you’ll oversee multiple service lines, drive operational excellence, and lead high-performing teams to deliver exceptional client and guest experiences. You’ll serve as the strategic point of contact for our clients, ensuring all service standards are met while championing team development, financial performance, and continuous improvement.Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.Pay Range: $120190 per year - $155540 per yearIncentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salaryWhat’s in it for youLead multi-site operations with the autonomy to shape service excellence and team cultureCollaborate directly with clients to build partnerships that drive satisfaction and retentionManage, mentor, and grow a diverse team of managers and frontline employeesPlay a key role in achieving and exceeding financial goals through effective planning and executionWork across multiple service areas, bringing creativity and innovation to everyday challengesGain exposure to strategic planning, resource management, and leadership developmentBe part of a mission-driven organization where your work creates meaningful impact every dayWhat you’ll bringExperience leading food service or multi-service operations, with a strong grasp of both front-line execution and strategic oversightSkillset to build and sustain high-performing teams, foster a positive workplace culture, and support employee retentionFinancial acumen, including budgeting, forecasting, and driving operational efficiencies that contribute to performance goalsExcellent client relationship and communication skills, with a focus on service excellence and solution-oriented thinkingA hands-on leadership style with a passion for delivering results, solving challenges, and driving continuous improvement across diverse service linesRequirementsEducation Requirement: Bachelor’s degree or equivalent experienceManagement Experience: 5 yearsRelated Experience: 5 yearsWhat we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.Who we areAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.