Lounge Operations Lead

Compass Group USA; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA, operating through Flik Hospitality, seeks a dedicated supervisor to work with unit management to monitor activities and ensure compliance with company, government and accrediting agency standards and regulations.

Key responsibilities include ensuring optimal customer service and client satisfaction, managing operations to meet cost and quality targets, and overseeing sanitation, infection control and health and safety guidelines.

Qualifications

• Supervisory, leadership and coaching skills.
• Strong written and verbal communication.
• Ability to multi-task and set priorities.
• Initiative and sense of urgency in leadership roles.

Responsibilities

• Ensures optimal customer service and client satisfaction.
• Provides cost effective management that meets and exceeds stated expectations.
• Assists in all operational activities including quality improvement, sanitation, infection control and facility‑related tasks.
• Follows health, safety and sanitation guidelines for all products.
• Performs other duties as assigned.

Skills

Supervisory experience

Leadership

Communication skills

Multitasking

Prioritization

Education

Associates Degree

Job description

Compass Group USA, operating through Flik Hospitality, seeks a dedicated supervisor to work with unit management to monitor activities and ensure compliance with company, government and accrediting agency standards and regulations.

Key responsibilities include ensuring optimal customer service and client satisfaction, managing operations to meet cost and quality targets, and overseeing sanitation, infection control and health and safety guidelines.