Lead Airline Lounge Operations Supervisor

Compass Group USA; San Francisco (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Flik Hospitality Group in San Francisco, CA is seeking a Lounge Supervisor to oversee daily operations for a premier airline lounge. You will monitor activities to ensure compliance with company, government and accrediting standards; experience supervising premium airline lounges is strongly preferred.

The role emphasizes customer service, cost-effective management and adherence to health, safety and sanitation guidelines, with opportunities to lead and develop a high-performing team.

Qualifications

• Associate’s Degree, or comparable experience.
• 3–5 years of relevant experience.
• Experience supervising premium airline lounges strongly preferred.
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal.
• The ability to multi-task and establish priorities.
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership.

Responsibilities

• Ensures optimal customer service and client satisfaction.
• Provides cost effective management that meets and exceeds stated expectations.
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility‑related activities.
• Follows health, safety and sanitation guidelines for all products.
• Performs other duties as assigned.

Skills

Communication

Leadership

Coaching

Supervisory

Time management

Multi-tasking

Education

Associate’s Degree

Job description

Flik Hospitality Group in San Francisco, CA is seeking a Lounge Supervisor to oversee daily operations for a premier airline lounge. You will monitor activities to ensure compliance with company, government and accrediting standards; experience supervising premium airline lounges is strongly preferred.

The role emphasizes customer service, cost-effective management and adherence to health, safety and sanitation guidelines, with opportunities to lead and develop a high-performing team.