Lounge Concierge - Part-Time

PCH Hotels & Resorts Inc.; Mobile (AL); On-site; USD 17,000 - 28,000; Full time

Job summary

Battle House Hotel and Spa in Mobile, Alabama, is seeking dynamic hospitality professionals to join our team. You will assist guests with booking activities, dining reservations, golf, spa services, and other requests, ensuring a memorable stay.

Candidates should have excellent guest relations and verbal communication skills, be detail-oriented, and capable of thriving in a fast-paced environment. This role offers the chance to grow within a Marriott-affiliated property and contribute to

Qualifications

• Customer-facing hospitality experience preferred.
• Excellent verbal communication skills.
• Detail-oriented and able to work in a fast-paced environment.

Responsibilities

• Assist guests with booking and arranging activities.
• Coordinate special requests and inform guests of services.

Skills

Guest relations

Communication skills

Team player

Job description

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Job Description

Assist the guests in booking and setting up activities such as dining, golf, massage and any other request from the guest to help make their stay the best. Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal communication skills with guests and co-workers. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure.