Lounge Concierge - Part-Time

Battle House Hotel & Spa; Mobile (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Battle House Hotel & Spa in Mobile, AL, seeks a dynamic Guest Services Associate to assist guests with bookings for dining, golf, spa treatments, and other requests. You will communicate clearly, coordinate services, and ensure memorable stays through attentive, courteous service.

Ideal candidates have excellent guest relations, strong verbal communication, and thrive in a fast-paced environment while maintaining attention to detail and teamwork.

Qualifications

• Experience in guest-facing roles preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work well under pressure.

Responsibilities

• Assist guests in booking and arranging activities (dining, golf, spa, etc.).
• Coordinate guest requests for special arrangements with courtesy and efficiency.
• Inform guests of hotel services, features and room amenities.
• Demonstrate excellent guest relations and verbal communication; be a team player in a fast-paced environment.

Skills

Guest relations

Verbal communication

Detail-oriented

Team player

Pressure handling

Job description

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Job Description:

Assist the guests in booking and setting up activities such as dining, golf, massage and any other request from the guest to help make their stay the best. Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal communication skills with guests and co-workers. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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