Lounge Concierge - Part-Time

Renaissance Mobile Riverview Plaza & Battle House Renaissance Hotel & Spa; Mobile (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Battle House Hotel and Spa in Mobile, AL is seeking dynamic candidates to deliver exceptional guest service. The role focuses on assisting guests with bookings and coordinating activities, dining, golf, massages, and other requests to enhance their stay.

The ideal candidate communicates clearly, remains calm in a fast-paced environment, and works well with guests and team members to ensure memorable experiences.

Responsibilities

• Assist guests in booking and arranging activities (dining, golf, massage) to enhance their stay.
• Coordinate guest requests for special arrangements or services with courteous, efficient service.
• Inform guests of hotel services, features, and room amenities.

Job description

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Job Description

Assist the guests in booking and setting up activities such as dining, golf, massage and any other request from the guest to help make their stay the best. Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal communication skills with guests and co-workers. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure.