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Jasper’s, an Oregon Lottery retailer, is seeking a Guest Services Associate in Medford to greet Guests, verify age, educate on menu and lottery, and provide complimentary beverages when appropriate.
You will handle transactions, balance tills, maintain a clean store, manage inventory, and support training for new Team Members in a fast-paced, guest‑driven environment.
There are numerous lottery retailers, and Jasper’s recognizes that what sets us apart from other
retailers is our dedication to Guest service and our clean, bright, and safe locations. Team members are
responsible for ensuring that every Guest is delighted with their experience at our locations. Team
members must have positive Guest interactions to ensure that Guests are not only satisfied, but
delighted with their experience, whether playing lottery, dining in, or purchasing tobacco or alcohol
products.
Greet Guests in a warm and welcoming manner.
Using proper carding techniques, ensure that no minors are allowed on the premises unless allowed by law.
Educate Guests on menu, lottery, and other products.
Offer and provide Guests who are dining in or playing ongoing lottery games with a complimentary beverage.
Process transactions for lottery, food, tobacco, and alcohol purchases.
Follow Jasper’s cash handling policies and procedures.
Ensure that all alcohol service and tobacco sales are within both Jasper’s and City/State/Federal regulations.
Always maintain the cleanliness of the location, including all Guest and Team member accessible areas.
Perform inventory counts, including cash, lottery products, and tobacco items.
Ensure that video lottery machines, tables, and seats are wiped down between each Guest.
Gives a warm farewell and invites Guests to return.
Balances cash and lottery products at end of shift
May assist in training new Team Members.
Education:
Experience:
Yellow Flamingo, Purple Parrot, Lucky Lizard, and Mario’s locations provide our Guests with a clean, bright, and safe place to purchase and play Oregon Lottery products, dine-in, or have a beer. We pride ourselves in providing exceptional service for our Guests, and numerous growth opportunities for our Team Members.