Lot & Front-End Supervisor — Customer Service Leader

Wegmans Food Markets; Richmond (VA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health care benefits

401(k) match

Scholarship program

LiveWell program

Job summary

Wegmans Food Markets is seeking a supervisor to join the front-end staff in Richmond, VA. You will lead employees by example, proactively helping customers, organizing shopping carts from the outside parking lot, and assisting with register duties as needed to minimize wait times.

The role emphasizes customer service excellence, delegation of tasks, and maintaining safe, welcoming front-end and parking lot areas. The company highlights competitive benefits and a people-first culture.

Qualifications

• Customer service experience

Responsibilities

• Engage customers in friendly conversation while making eye contact and smiling
• Delegate tasks to team members and ensure efficient daily operations
• Partner and communicate with inside front-end team to assist customers promptly
• Maintain the appearance and safety of the parking lot

Skills

Customer service

Communication

Leadership

Job description

Wegmans Food Markets is seeking a supervisor to join the front-end staff in Richmond, VA. You will lead employees by example, proactively helping customers, organizing shopping carts from the outside parking lot, and assisting with register duties as needed to minimize wait times.

The role emphasizes customer service excellence, delegation of tasks, and maintaining safe, welcoming front-end and parking lot areas. The company highlights competitive benefits and a people-first culture.