Front End Supervisor - Customer Service Leader

Wegmans Food Markets; Crofton (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Wegmans Food Markets in Gambrills, MD is seeking a Front End Associate with leadership potential to ensure a smooth front end and deliver excellent service to customers exiting the store.

You will engage customers, assist cashiers, and help manage lane staffing to reduce wait times, while ensuring the team has the tools and resources needed to provide outstanding service. A positive, outgoing personality is a plus for this role.

Qualifications

• Experience in customer service.

Responsibilities

• Proactively approach customers, assist them in locating products, and answer questions.
• Promptly respond to assist cashiers to meet customer needs quickly and efficiently.
• Monitor customer flow and traffic patterns throughout the store, manage open lanes and run registers to reduce wait times.

Skills

Customer service

Job description

Wegmans Food Markets in Gambrills, MD is seeking a Front End Associate with leadership potential to ensure a smooth front end and deliver excellent service to customers exiting the store.

You will engage customers, assist cashiers, and help manage lane staffing to reduce wait times, while ensuring the team has the tools and resources needed to provide outstanding service. A positive, outgoing personality is a plus for this role.