Lot Auditor & Guest Experience Pro

Parking Management Company; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus opportunities

Paid time off

Tuition assistance

Job summary

Parking Management Company is seeking a Lot Attendant/Lot Auditor to direct traffic, assist guests, monitor the lot, and keep areas clean and secure. The role requires friendliness, attention to detail, and comfort working outdoors in all weather.

The position emphasizes delivering great customer service while enforcing parking policies and supporting overall lot operations, including ticketing, payments, and reporting. Shifts may include nights, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and reliable transportation.
• Background check required.
• Flexible schedule including nights/weekends/holidays.

Responsibilities

• Issue tickets and handle payments accurately.
• Complete shift logs and track tickets and revenue.
• Label keys and maintain organized vehicle records.
• Check the lot for safety and policy compliance.
• Keep the area clean and presentable; assist with light cleaning.
• Assist guests with payments and parking questions with a friendly attitude.
• Communicate with team using radios and support a positive work environment.
• Arrive on time and adhere to company policies; maintain professional appearance.
• Take on additional tasks to support operations, including training attendance.

Skills

Customer service

Communication skills

Teamwork

Detail orientation

Education

High school diploma or GED

Job description

Parking Management Company is seeking a Lot Attendant/Lot Auditor to direct traffic, assist guests, monitor the lot, and keep areas clean and secure. The role requires friendliness, attention to detail, and comfort working outdoors in all weather.

The position emphasizes delivering great customer service while enforcing parking policies and supporting overall lot operations, including ticketing, payments, and reporting. Shifts may include nights, weekends, and holidays.