Lost & Found Property Coordinator|Inventory & Customer Care

tampaairport; Tampa (FL); On-site; USD 32,000 - 35,000; Full time

Job summary

The Hillsborough County Aviation Authority seeks a detail‑oriented Lost and Found Property Control Coordinator at Tampa International Airport. You will efficiently handle, catalog, and return lost items, using databases to track inventory and coordinate with airport departments and passengers.

Responsibilities include timely documentation, customer service, reporting on trends, and ensuring compliance with airport policies for lost and found operations. Emergency call‑in availability is required.

Qualifications

• High School Diploma or equivalent.
• Two years experience in customer service and/or inventory management.
• Must possess a valid Florida Driver License.

Responsibilities

• Receives, documents, and categorizes lost items promptly, ensuring accurate records are maintained for each item that enters the lost and found department.
• Utilizes database systems to track and log lost items, maintaining an organized inventory that allows for efficient retrieval and matching with reported lost items.
• Liaises with airport staff, security, airlines, and passengers to facilitate the return of lost items.
• Provides exceptional customer service by responding promptly to inquiries and keeping individuals informed throughout the retrieval process.
• Generates reports detailing the status of lost items, trends in lost property, and any improvements needed in the lost and found process.
• Ensures compliance with airport and airline policies regarding the handling, storage, and disposal of lost items.
• Follows established procedures for the safekeeping and eventual disposal of unclaimed items.
• Works closely with airport authorities, security personnel, and relevant departments to enhance the efficiency of lost and found operations.
• Identifies areas for process enhancement, suggest improvements, and implement best practices to streamline the lost and found procedures.
• Regular and reliable attendance is required as an essential function of the position.

Skills

Customer service

Inventory management

Communication

Dependability

Education

High School Diploma or equivalent

Job description

The Hillsborough County Aviation Authority seeks a detail‑oriented Lost and Found Property Control Coordinator at Tampa International Airport. You will efficiently handle, catalog, and return lost items, using databases to track inventory and coordinate with airport departments and passengers.

Responsibilities include timely documentation, customer service, reporting on trends, and ensuring compliance with airport policies for lost and found operations. Emergency call‑in availability is required.