Lost & Found Inventory & Guest Experience Coordinator

Aviation Authority-Tampa International Airport; Tampa (FL); On-site; USD 32,000 - 35,000; Full time

Job summary

The Hillsborough County Aviation Authority-Tampa International Airport is seeking a Lost and Found Property Control Coordinator to efficiently handle, catalog, and return items. You will work with airport departments and use tracking systems to maintain accurate records and timely owner communications.

Responsibilities include documenting items, liaising with staff and passengers, generating reports, and ensuring compliance with policies.

Qualifications

• Requires high school diploma or equivalent.
• At least 2 years of experience in customer service or inventory management.
• Ability to use database systems to track items and generate records.

Responsibilities

• Receives, documents, and categorizes lost items promptly with accurate records.
• Liaises with airport staff, security, airlines, and passengers to facilitate item returns.
• Provides customer service by responding to inquiries and informing owners throughout the retrieval process.
• Generates reports on item status, trends, and process improvements.
• Ensures compliance with airport and airline policies for lost and found operations.

Skills

Customer service

Inventory management

Communication

Attention to detail

Team coordination

Education

High School Diploma or equivalent

Tools

Database systems

Job description

The Hillsborough County Aviation Authority-Tampa International Airport is seeking a Lost and Found Property Control Coordinator to efficiently handle, catalog, and return items. You will work with airport departments and use tracking systems to maintain accurate records and timely owner communications.

Responsibilities include documenting items, liaising with staff and passengers, generating reports, and ensuring compliance with policies.