Loss Prevention Lead: Protect Profits & Reduce Shrink

Kohl's; Olathe (KS); On-site; USD 25,000 - 30,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Supervisor to safeguard assets and reduce shortages across assigned locations. You will lead external theft deterrence, conduct internal investigations, and drive awareness through targeted training with store teams.

You will partner with store leaders, loss prevention staff, and local law enforcement to build a culture of honesty and control, while maintaining strong customer service and compliance with Kohl's policies.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies and internal investigations to reduce exposure.
• Implement store awareness programs addressing theft, safety, inventory and shortages.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partner with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned.

Skills

Interpersonal communication

Written communication

Customer service

Decision making

Confidential handling

Detail-oriented

Tools

Google Suite

CCTV systems

Job description

Kohl's is seeking a Loss Prevention Supervisor to safeguard assets and reduce shortages across assigned locations. You will lead external theft deterrence, conduct internal investigations, and drive awareness through targeted training with store teams.

You will partner with store leaders, loss prevention staff, and local law enforcement to build a culture of honesty and control, while maintaining strong customer service and compliance with Kohl's policies.