Loss Prevention Process Manager

Home Depot; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Join a leading home improvement retailer as a Loss Prevention Process Manager. You will be responsible for ensuring effective asset protection programs, analyzing performance, and driving process improvements. This role involves managing a team, collaborating with leadership, and utilizing strong analytical skills to enhance store profitability.

Qualifications

• 5 years of experience in relevant field.
• Ability to manipulate data and make recommendations.

Responsibilities

• Analyze shrink performance and manage asset protection programs.
• Develop and implement changes to improve store processes.
• Prepare and deliver insights based on analyses.

Skills

Project Management

Analytical Skills

Attention to Detail

Education

Bachelor's Degree

Tools

GBQ

Tableau

Excel

Word

PowerPoint

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Loss Prevention Process Manager helps ensure that Asset Protection programs are fully implemented and are being executed per expectations within assigned areas. Key responsibilities include analyzing shrink performance, partnering with field leadership, monitoring shrink indicators and theft and fraud investigations, reviewing exception reports, and managing and developing the asset protection field, SSC and Investigations Team within their assigned stores, districts, distribution centers, geographical areas. The Loss Prevention Process Manager will help monito implementation and effectiveness of AP programs as well as manage projects aimed at process improvement required to respond to and support the Loss Prevention needs of the stores/field.

Key Responsibilities:

• Develop and implement changes that improve overall store shrink and profit processes that are likely to add value to the stores bottom line.
• Manage/drive core store operations projects focusing on systems integration or process improvements
• Manage day to day processes related to their areas of responsibility.
• Create and maintain project work plans
• Manage issues and roadblocks that arise related to their area of responsibility.
• Proactively respond to unanticipated store needs arising out of a variety of inputs
• Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement
• Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for their areas of expertise.
• Hire, train and develop multiple Business analysts
• Provide guidance and training specific to area of expertise
• Assist in collaborating findings from data and making verbal/written recommendations
• Demonstrate proficiency/understanding of specific processes
• Maintain knowledge base regarding specific operations and processes within store operations
• Responsible for appropriate selection, terminations, performance appraisal and professional development of support team.

Direct Manager/Direct Reports:

• Direct and indirect reports typically include 2-5 Business Analysts.
• Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.
• Typically procedures for analyzing situations and making conclusions are very diverse.
• Typically considers among many different options or procedures when solving problems.
• Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Strong project management and organizational skills with attention to detail
• Strong analytics - ability to manipulate data and come to conclusions and make recommendations
• Skilled with GBQ and Tableau
• Strong Excel, Word and PowerPoint experience
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• No additional years of experience
• None

Preferred Leadership Experience:

• None

Certifications:

• None
• Business, functional and/or store knowledge for their area of responsibility
• Strategic thinking skills

About the company

The Home Depot, America’s home improvement retail leader, helps customers and Associates build success every day – and not just in our 2,200+ retail stores. Thousands of talented can-do people build amazing futures in field and corporate positions.