Loss Prevention Officers- PM shift and Deep Night Shift

Avion Hospitality; Grapevine (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision, life coverage

Vacation and holiday pay

Free employee dining meals

Free Parking

Team Member Travel Discount Program

Employer matched 401-K plan

Job summary

Hilton DFW Lakes Executive Conference Center is seeking a Loss Prevention Officer for full-time afternoon and evening shifts. The role includes issuing access keys, monitoring entrances, inspecting bags, and coordinating with law enforcement as needed.

Responsibilities cover emergency coordination, incident reporting, and guest/employee safety. CPR and TABC certification are required, with a focus on professional demeanor and excellent communication.

Qualifications

• 1 year experience in loss prevention in a full-service hotel.
• CPR and TABC certification required.

Responsibilities

• Issue keys to designated personnel and maintain records.
• Identify and verify non-hotel personnel at employee entrances.
• Inspect employee bags and belongings as they enter/exit.
• Control after-hours access to secured areas and document activities.
• Coordinate with police and other agencies when needed.
• Coordinate and respond to emergencies.
• Investigate alarms and conduct theft/incident reports.
• Patrol the property and document actions per standards.
• Respond to accidents and provide first aid/CPR per guidelines.
• Patrol parking lots and exterior areas.
• Communicate professionally and maintain safety and security.

Skills

Communication skills

Professional demeanor

Shift work

Job description

Description

The Hilton DFW Lakes Executive Conference Center has an opening for Loss Prevention Officers. Officers work four days, 10 hours.

PM Shift is 12:00 to 10:00. The Deep night shift is 10:00 pm to 8:00 am.

Responsibilities and Duties

• Issue keys to designated hotel personnel. Maintain accurate records and insure the safekeeping of such in accordance to hotel procedures.
• Ensure all non-hotel personnel arriving at employee entrance are properly identified and their purpose for being on property verified.
• Inspect employee packages, purses, bags, etc. as employees enter or leave the property as designated by hotel policy.
• Ensure that after hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards.
• Work with outside agencies (i.e., police) cooperatively
• Coordinate emergency situations
• Investigate duress alarms and comply with respective procedures.
• Patrol the property, checking all designated points and document all actions, taken in accordance with departmental standards.
• Resolve safety hazard and emergency medical situations.
• Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports in accordance with departmental procedures.
• Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R. in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required.
• Patrol parking lots and grounds
• This is a full time position for afternoon, evening shifts. Excellent communication skills and professional demeanor.

Benefits

We offer an excellent benefits package including:

• Medical, dental, vision prescription, and life coverage
• Vacation and holiday pay
• Free employee dining meals
• Free Parking
• Outstanding Team Member Travel Discount Program
• Employer matched 401-K plan

Requirements

Qualifications and Skills

Position requires 1 year experience in loss prevention in a full service hotel. Only those with hotel experience will be considered.

Must be TABC and CPR Certified.