Loss Prevention Officer (FT) $14/hr

Renaissance Ross Bridge Golf Resort and Spa; Birmingham (AL); On-site; USD 19,000 - 28,000; Full time

Job summary

Renaissance Ross Bridge Golf Resort and Spa in Birmingham, AL is seeking a Loss Prevention Officer to support daily security operations, protect guests and property, and respond to incidents with professionalism.

You will conduct patrols, monitor surveillance, perform risk assessments, coordinate with local emergency services, and maintain a visible, guest-friendly security presence on the property.

Responsibilities

• Conduct regular patrols and security checks to detect and prevent fire hazards, theft, vandalism, and unauthorized entry.
• Operate surveillance systems and cameras to monitor buildings, grounds, and work sites.
• Perform risk assessments and safety audits to identify hazards and vulnerabilities and address them promptly.
• Coordinate with local emergency services and law enforcement to improve emergency response capabilities.
• Document incidents using a digital reporting system and ensure timely follow-up on hazards or breaches.
• Maintain a visible security presence and engage with guests and staff in a friendly, helpful manner.
• Implement access control measures to safeguard restricted areas and reduce unauthorized access.
• Develop and communicate incident response protocols for various scenarios.

Job description

As a member of our hospitality team, the primary responsibility of a Loss Prevention Officer is to assist in the daily operation of the Loss Prevention Department. This role is crucial in ensuring the safety and security of the hotel's property and guests by conducting regular patrols and security checks to detect and prevent fire hazards, theft, vandalism, and unauthorized entry by identifying any unusual circumstances, watching for irregularities or safety violations and resolving safety hazards as they are found. Exceptional customer service skills and responding to guest service calls promptly and professionally to ensure a positive guest experience.

• Utilize advanced surveillance techniques, including state-of-the-art security cameras and technology, to ensure comprehensive coverage of all buildings, grounds, and work sites, deterring potential threats.
• Conduct regular risk assessments and safety audits, identifying and promptly addressing potential hazards and vulnerabilities to maintain a secure environment for guests and staff.
• Establish clear communication channels with local emergency services and collaborate with law enforcement agencies to enhance our emergency response capabilities.
• Operate a digital incident reporting system to streamline documentation and follow-up on safety hazards, security breaches, or suspicious activities, enabling swift responses and resolutions
• Ensure a visible presence of security personnel throughout the property, fostering a sense of safety and providing proactive assistance to guests and associates.
• Encourage security personnel to engage with guests in a friendly and approachable manner, creating a welcoming atmosphere while maintaining vigilant security measures.
• Integrate cutting-edge access control systems to enhance security and safeguard restricted areas, effectively reducing the risk of unauthorized access.
• Develop and communicate detailed incident response protocols for different scenarios, empowering security staff to respond swiftly and effectively in critical situations.