Loss Prevention Officer

Continental Secret Service Bureau; Florence (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

Continental Secret Service Bureau, Inc. is seeking a dedicated Loss Prevention Officer for a retail box store. The role focuses on CCTV monitoring, deterring theft, and reporting incidents to clients.

You will respond to shoplifting, interact with staff and customers, and maintain detailed written reports for the client and court proceedings. Requirements include a High School Diploma or GED, a valid driver's license, and the ability to pass a pre-employment background check and drug screen.

Qualifications

• High School Diploma or GED required.
• Valid driver's license required.
• Pre-employment background check and drug screen required.
• Security experience and strong customer service skills expected.
• Military veterans encouraged to apply.

Responsibilities

• Monitor cameras for potential shoplifters and deter theft.
• Confront and stop shoplifters as needed.
• Write detailed client reports on incidents.
• Testify in court regarding shoplifting incidents.
• Coordinate with local law enforcement and maintain customer service standards.

Skills

Customer service

Verbal communication

Written communication

Security experience

Court testimony

Education

High School Diploma or GED

Job description

Continental Secret Service Bureau, Inc. is a family-owned and current owners are 3rd generations. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client’s businesses or property. Continental’s corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan, Ohio and West Virginia.

Security Officers will be working under the Loss Prevention section of Continental for a retail box store.

JOB DESCRIPTION

Includes but is not limited to:

Loss Prevention Officers will work as a uniformed retail Loss Prevention Officer. As a Loss Prevention Officer, you will be required to monitor cameras for potential shoplifters. You will be required to confront and stop all potential shop lifters. Loss Prevention Officers will need to be able to write detailed reports for the client on the shop lifting incident. Loss Prevention Officers will be required to testify in court for the shop lifting incident. Loss Prevention Officers will need to be customer service orientated, have great verbal and written communication skills. Loss Prevention Officers will network with local Law Enforcement to help deter and apprehend shoplifters.

This position will be a FT 40 hours

Tuesday - Saturday from 1100 - 1900 hours

Must pass a pre-employment criminal background check and a drug screen

Must have a valid driver's license and reliable transportation

Must have a H.S. Diploma or GED

Must have Security experience and strong Customer Service Skills

Must have good written/verbal communication skills

Military Veterans are encouraged to apply!!

Summary

As a Loss Prevention Officer, you will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies. Reporting to the Area Manager, you will utilize core skills in CCTV monitoring and loss prevention techniques. Strong communication and customer service skills are vital as you interact with staff and customers. Your ability to write detailed reports and manage conflicts will further support our commitment to a secure and safe environment. Join us in this critical role to protect our organization.

Education Requirements (All)

High School or GED

Certification Requirements (All)

DRIVERS LICENSE

Additional Information / Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Holidays

This job reports to the James Lee

This is a Full-Time position 1st Shift, 2nd Shift, Weekends.

Relocation is not provided and travel is not required