Loss Prevention Manager

White Lodging; Indianapolis (IN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

EAP

401k matching

Paid time off

Wellness tools

Referral bonuses

Tuition reimbursement

Leadership development

Room discounts

Dining discounts

Travel discounts

Career growth

Job summary

White Lodging, a premier hospitality company, seeks a Full Time Loss Prevention Manager for the Marriott Indianapolis in Indianapolis, IN. You will lead the Loss Prevention Department, develop safety strategies, conduct investigations, and partner with hotel leadership to protect guests, associates, and assets.

The role requires prior law enforcement experience and a strong background in loss prevention, with the ability to train and develop a high-performing security team across hotel

Qualifications

• Bachelor's degree in a business field is required.
• Prior law enforcement experience is preferred.
• Familiarity with progressive loss prevention and safety strategies.
• Hospitality industry knowledge, especially hotels, is a plus.
• Formalized interview/interrogation training is desirable.
• Knowledge of OSHA policies is advantageous.
• Ability to handle stressful situations involving guests and associates.
• Ability to stand for 8 hours or longer.

Responsibilities

• Oversee the Loss Prevention Department and ensure effective response to incidents.
• Implement strategies to reduce loss at the hotel.
• Analyze major shrink areas using current reporting and propose affordable software tools.
• Develop and oversee loss prevention operations including reporting, detection, and investigations.
• Design, implement, and control loss prevention policies.
• Collaborate with upper management to protect assets and enhance safety.
• Develop training programs for all levels of field personnel.
• Partner with HR and department managers for investigations and action plans.
• Implement new loss prevention technologies: intrusion alarms, CCTV, locks.
• Train and certify Hotel Management in the Manager of Duty process.
• Serve as Manager of Duty when required.

Skills

Leadership

Stakeholder communication

Investigation skills

Security operations

Training and development

Analytical thinking

Policy implementation

Team building

Education

Bachelor's degree in a business related field

Experience with law enforcement

Progressive loss prevention & safety strategies

Hospitality industry experience (hotels)

Interview/interrogation training

OSHA policies knowledge

Ability to handle stressful situations

Standing for 8+ hours

Tools

Intrusion alarms

CCTV systems

Locks

Job description

Who We Are

Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. With a growing portfolio of premium brands across the country's best markets, White Lodging offers a dynamic environment where talent thrives and careers are built.

We are seeking a Full Time Loss Prevention Manager to lead safety and security operations at the Marriott Indianapolis in Indianapolis, IN. In this critical hotel leadership role, you will oversee the Loss Prevention Department, implement strategies to prevent loss and ensure workplace safety, conduct investigations, and partner with hotel leadership to protect guests, associates, and hotel assets. The ideal candidate has prior law enforcement experience, a strong background in loss prevention and safety strategies, and the leadership skills to train, coach, and develop a high-performing security team. If you are looking for Loss Prevention Manager or hotel security management jobs in Indianapolis, IN with a growth-oriented hospitality company, this is your next move with White Lodging.

What You Can Look Forward To

• Medical, dental, and vision insurance benefits — starting day 1
• Life and disability insurance
• Paid parental leave
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Unlimited employee referral bonuses
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties

What You’ll Do

• Oversee the Loss Prevention Department to ensure proper and effective response to all security related incidents
• Implement strategies which positively impact loss to the hotel
• Analyze major areas of shrink opportunity using current reporting and suggesting affordable, effective software programs to streamline this process
• Develop and oversee hotel loss prevention operations incorporating loss prevention reporting, detection, and conducting investigations in accordance with corporate policy
• Design, implement, and control loss prevention policies
• Work with upper management and managers in other departments to identify opportunities to lessen loss and protect hotel assets while enhancing customer safety and satisfaction
• Develop and implement training programs and initiatives for all levels of field personnel to combat loss prevention issues and promote safety in the hotel
• Partner with Upper Management, Human Resources, and hotel department Managers to conduct investigations and operational assessments in order to create action plans that address Safety and Loss Prevention
• Responsible for implementing new Loss Prevention Technologies: Intrusion/fire alarms, CCTV systems, locks
• Implement, train, and certify Hotel Management in the "Manager of Duty" (MOD) Process
• Work as the Manager of Duty when assigned and required

What You’ll Bring

Competencies

• Judgement and decision making skills
• Integrity
• Stress management
• Independence
• Resourcefulness
• Adaptability
• Team player
• Strong written and oral communication
• Energy and team building

Skills

• Problem solving and decision quality — able to use logical and analytical methods to solve problems with effective solutions
• Relationship management — able to build constructive and effective relationships with a diverse group of different hotels' department leaders
• Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team
• Planning and priority setting — demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed expectations
• Possess strong organizational and time management skills
• Demonstrates strong listening, written, and oral communication skills

Education/Experience

• Bachelor's degree in a business related field
• Previous experience with law enforcement
• Familiarity with progressive loss prevention and safety strategies
• Familiarity with the hospitality industry, in particular hotels
• Formalized interview/interrogation training
• Knowledge of OSHA policies
• Ability to handle stressful situations involving hotel guests and associates
• Ability to be on your feet for 8 hours or longer during a shift

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.