Assistant Loss Prevention Manager

Ithaka Hospitality Partners, LLC; Montgomery (AL); On-site; USD 45,000 - 60,000; Full time

Job summary

Join Ithaka Hospitality Partners, LLC as an Assistant Loss Prevention Manager, overseeing safety, security, and risk management operations at our Elevation Convening Center & Hotel. You will assist in supervising the security team and conducting investigations to ensure a safe environment for guests and staff.

The ideal candidate should have a degree in Hospitality Management or related fields and at least 2 years of relevant experience. Strong communication and leadership skills are essential.

Qualifications

• 2+ years of security or supervisory experience preferred.
• Ability to maintain confidentiality of sensitive information.
• Must possess a valid driver's license.

Responsibilities

• Oversee safety and security operations at the property.
• Assist with hiring, training, and supervising security team.
• Conduct investigations into policy violations and theft.

Skills

Communication skills

Ability to enforce safety practices

Leadership qualities

Attention to detail

Education

Associate's or Bachelor's degree in Hospitality Management or related field

Job description

Job Summary:

The Elevation Convening Center & Hotel Assistant Loss Prevention Manager supports the Director of Loss Prevention in overseeing the safety, security, and risk management operations of the property. This position assists with supervising security staff, conducting investigations, monitoring compliance with safety protocols, and ensuring a safe and secure environment for guests, team members, and visitors throughout the hotel and convening center.

Supervisory Responsibilities:

• Assists with training, coaching, and supervising the Loss Prevention/Security team.
• Supports scheduling and daily oversight of security operations.

Duties & Responsibilities:

• Assists in establishing and enforcing operational procedures related to fire prevention, OSHA compliance, workplace safety, accident prevention, security protocols, and property patrols.
• Assists with investigations involving accidents, policy violations, theft, property damage, and criminal activity while maintaining detailed records and incident reports.
• Supports the Loss Prevention Manager and hotel leadership team in implementing safety and security programs, policies, and procedures.
• Patrols hotel grounds and facilities to identify safety or security concerns and ensures corrective action is taken in a timely manner.
• Monitors and verifies that security staff are conducting and documenting routine patrols appropriately.
• Assists with maintaining positive working relationships with local law enforcement, emergency responders, and other government agencies as needed.
• Observes departing employees and conducts package inspections, when necessary, to help prevent theft or unauthorized removal of company property.
• Monitors CCTV systems, reports operational concerns, and assists with maintaining security equipment.
• Assists with managing visitor access by permitting authorized vendors and guests entry onto the property and ensuring proper visitor documentation procedures are followed.
• Ensures accurate documentation is maintained regarding accidents, unusual occurrences, safety concerns, patrol logs, and security incidents.
• Responds promptly to emergency situations and assists with implementing emergency response procedures.
• Perform other related duties as assigned.

Required Skills & Abilities:

• Ability to implement and uphold Ithaka Hospitality Partners' Standards for Excellence.
• Strong written, verbal, and interpersonal communication skills.
• Ability to remain calm and professional in stressful or high‑pressure situations.
• Ability to support and implement plans aligned with Ithaka Hospitality Partners' vision, goals, and culture.
• Ability to promote and enforce safe work practices.
• Ability to build and maintain positive relationships with guests, team members, and visitors.
• Ability to think clearly, exercise sound judgment, and make timely decisions.
• Strong organizational, follow‑up, and prioritization skills.
• Strong attention to detail.
• Ability to maintain confidentiality of guest information and sensitive hotel data.
• Ability to multitask and coordinate multiple requests in a fast‑paced environment.
• Ability to work collaboratively with all hotel departments.
• Flexibility to adapt to operational changes and business needs.
• Ability to analyze situations and resolve problems effectively.
• Must maintain a professional image and demonstrate leadership qualities.
• Must possess a driver's license with an acceptable driving record per company standards.

Education & Experience:

• Associate's or Bachelor's degree in Hospitality Management, Criminal Justice, Business, or a related field preferred. Equivalent work experience and/or training may be considered.
• 2+ years of security, loss prevention, or supervisory experience preferred.
• Hospitality experience preferred.

Physical Requirements:

• Prolonged periods of walking, standing, and sitting.
• Must be able to lift up to 60 pounds at times.

The employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job‑related factors.