Loss Prevention & Guest Experience Leader

Ross Stores; Chesapeake (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores in Chesapeake, Virginia is seeking a Store Loss Prevention Specialist to ensure a safe environment by monitoring store activities and managing theft prevention strategies. The ideal candidate will have strong communication skills, excellent customer service abilities, and experience in retail supervision. Responsibilities include greeting customers, removing clutter, and training staff on security initiatives. A high school diploma or equivalent is a must, while experience in loss prevention is preferred.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active security guard license preferred.

Responsibilities

• Provides a visible presence at store entrances and exits.
• Greets customers and answers questions.
• Monitors Code 50 package inspection policy.

Skills

Strong communication skills

Excellent customer service skills

Ability to build and maintain relationships

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores in Chesapeake, Virginia is seeking a Store Loss Prevention Specialist to ensure a safe environment by monitoring store activities and managing theft prevention strategies. The ideal candidate will have strong communication skills, excellent customer service abilities, and experience in retail supervision. Responsibilities include greeting customers, removing clutter, and training staff on security initiatives. A high school diploma or equivalent is a must, while experience in loss prevention is preferred.