Loss Prevention & Guest Experience Leader

Ross Stores; Merriam (KS); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores in Merriam, Kansas, is seeking a General Purpose Specialist to provide a visible presence at store entrances and exits, ensure a safe environment, and assist with loss prevention initiatives. The ideal candidate will have strong communication and customer service skills, retail supervisory experience, and a high school education. The role includes monitoring the sales floor for suspicious behavior, training associates on reduction initiatives, and requires consistent attendance and physical capability to perform job duties.

Qualifications

• Active security guard license preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Provide a visible presence at store entrances and exits.
• Monitor the sales floor for suspicious behavior.
• Assist store leadership to maintain a safe environment.
• Trains associates on shortage reduction initiatives.

Skills

Strong communication skills

Excellent customer service skills

Ability to build relationships

Conflict resolution

Education

High school education or equivalent

AA degree preferred

Job description

Ross Stores in Merriam, Kansas, is seeking a General Purpose Specialist to provide a visible presence at store entrances and exits, ensure a safe environment, and assist with loss prevention initiatives. The ideal candidate will have strong communication and customer service skills, retail supervisory experience, and a high school education. The role includes monitoring the sales floor for suspicious behavior, training associates on reduction initiatives, and requires consistent attendance and physical capability to perform job duties.