Loss Prevention Guard: Part-Time

Concord Hospitality Enterprises; Atlanta (GA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

EEO employer

Drug-free workplace

Job summary

Concord Hospitality Enterprises is seeking a Loss Prevention Guard at our Atlanta, GA property. The role focuses on safeguarding guests, associates, and hotel assets through vigilant patrols and incident reporting.

Responsibilities include initiating investigations, assisting guests and staff, maintaining logs, and monitoring alarm and access controls. The position requires customer service focus with safety as a top priority and open weekday/weekend availability.

Qualifications

• Open availability to work weekdays and weekends.
• Customer service oriented with safety as priority.
• Patrolling hotel property to protect guests, employees and assets.
• Maintain accurate records and document incidents.

Responsibilities

• Patrol hotel property to ensure guest and employee safety and protect assets.
• Initiate and follow up investigations of crimes against hotel and persons.
• Assist sick or injured guests or employees and document reports.
• Document all contacts and monitor security-related logs and binder interactions.
• Check alarm systems and monitor doors, service areas and delivery zones.

Skills

Customer service

Safety awareness

Dependability

Calm under pressure

Open availability

Tools

Camera monitoring

Alarm systems

Job description

Must have open availability to work weekdays and weekends.

Shift times: 3pm to 11pm and 11pm to 7am

Applications submitted without a resume will not move forward.

As the Loss Prevention Guard you will ensure security measures are in place and being followed. You assist in providing our guests a safe haven as well as or fellow team members a safe and productive work zone. Dependability, reliability, and calmness is needed in this role to be successful. You must be Customer Service oriented but always have safety as your top concern.

Role Summary Position is responsible for the safeguarding of hotel property, assets, guests, visitors and our associates.

Some Key Responsibilities

• Patrol hotel property to ensure the safety of our guests and employees and to protect the hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations.
• Initiate and follow up all investigations of crimes committed against hotel and persons.
• Assist sick or injured guests or employees, ensuring documentation and disposition of reports
• Initiate investigations, write incident reports/accident reports, monitors investigations to their timely conclusion and ensure appropriate follow up with guests, visitors and employees. Document all contacts at hotel and Concord as deemed necessary.
• Maintain accurate records while performing basic duties including but not limited to camera monitoring, shift activity log, codebook and employee and guest binder interaction.
• Assist supervisor in checking alarm systems and safety and fire department systems, closely monitoring security of building doors, service areas and delivery areas.

Here are some reasons our associates like working for us: Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our ‘Associate First’ culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Pay rate: $16 - $19 per hour