Loss Prevention Guard

Concord Hospitality Enterprises; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans insurance

Life insurance with Short Term and LT‑

401k with Company Match

Tuition assistance

Discounted room rates at Concord owned

Training & development opportunities

Job summary

Concord Hospitality is seeking a Loss Prevention Guard to safeguard guests, associates, and property. You will patrol the hotel, respond to incidents, and document investigations with a professional demeanor. Strong observation and communication skills are essential for success.

The role requires the ability to stand or walk for extended periods, and the position offers a full-time schedule with comprehensive benefits. Join a team committed to safety and guest service at our Charlotte property.

Qualifications

• Previous experience in security, law enforcement, or hospitality preferred.
• Strong observation, problem-solving, and communication skills.
• Calm, dependable, and professional demeanor.
• Ability to work independently and as part of a team.
• Ability to stand or walk for extended periods.

Responsibilities

• Patrol hotel property to ensure the safety of guests, associates, and assets.
• Respond to incidents, house calls, and emergencies promptly and professionally.
• Initiate and follow up on investigations, documenting incidents and accidents accurately.
• Monitor security systems, cameras, alarms, and building access points.
• Assist guests and associates with safety-related concerns and provide professional support.
• Maintain accurate records of daily activities, incidents, and safety checks.

Skills

Security experience

Observation skills

Communication skills

Calm under pressure

Independent/Team work

Physical stamina

Job description

Description

We are hiring Loss Prevention Guard

Concord Hospitality is seeking a dependable and customer-focused Loss Prevention Guard to safeguard our guests, associates, and property. In this role, you’ll ensure security measures are followed, maintain a safe environment, and provide a visible presence throughout the property. Calmness, reliability, and strong attention to safety are essential for success.

Key Responsibilities:

• Patrol hotel property to ensure the safety of guests, associates, and assets.
• Respond to incidents, house calls, and emergencies promptly and professionally.
• Initiate and follow up on investigations, documenting incidents and accidents accurately.
• Monitor security systems, cameras, alarms, and building access points.
• Assist guests and associates with safety-related concerns and provide professional support.
• Maintain accurate records of daily activities, incidents, and safety checks.

Qualifications

• Previous experience in security, law enforcement, or hospitality preferred.
• Strong observation, problem-solving, and communication skills.
• Calm, dependable, and professional demeanor.
• Ability to work independently and as part of a team.
• Ability to stand or walk for extended periods.

Benefits (Full Time Associates only)

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• Competitive wages
• Medical/Dental/Vision plans insurance
• Life insurance with Short Term and Long-Term disability options
• 401k with Company Match
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality