Loss Prevention Guard

Concord Hospitality Enterprises; Atlanta (GA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/Long-term disability

401(k) options

Tuition assistance

Discounted room rates

Training and development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises is seeking a Loss Prevention Officer in the Atlanta, GA area. The role focuses on safeguarding property, guests, and associates while maintaining a safe, calm environment for all.

You will patrol the property, respond to safety concerns, and assist in investigations to protect hotel assets. Responsibilities include monitoring safety procedures, documenting incidents, and supporting alarm and security systems.

Qualifications

• Patrol hotel property to ensure safety of guests and staff and protect assets.
• Respond to house calls and assist guests and employees with safety and hotel operations.
• Initiate and follow up investigations of crimes against the hotel and persons.

Responsibilities

• Safeguard hotel property, assets, guests, visitors and associates.
• Maintain accurate records and assist in monitoring security systems.
• Liaise with supervisor on alarm checks and building safety procedures.

Skills

Patrolling

Customer service

De-escalation

Job description

Description

We are hiring a Loss Prevention Officer

Do you always maintain your composure? Consider yourself dependable? Value a cooperative, team oriented work environment? If so, our Loss Prevention Officer role may be the right position for you. You will have the opportunity to look after the well‑being of our Owners and guests, while experiencing our dedication to the well‑being of our own associates – our most valuable asset. As the Loss Prevention Officer you will ensure security measures are in place and being followed. You assist in providing our guests a safe haven as well as a safe and productive work zone for our fellow team members. Dependability, reliability, and calmness are needed in this role to be successful. You must be customer‑service oriented but always have safety as your top concern. Our owners will rely on you to protect the asset – the hotel specifically including the building, grounds, and equipment. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Summary:

Position is responsible for the safeguarding of hotel property, assets, guests, visitors and our associates.

Some Key Responsibilities:

Patrol hotel property to ensure the safety of our guests and employees and to protect the hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations.

Initiate and follow up all investigations of crimes committed against the hotel and persons.

Assist sick or injured guests or employees, ensuring documentation and disposition of reports.

Initiate investigations, write incident reports/accident reports, monitor investigations to their timely conclusion and ensure appropriate follow‑up with guests, visitors and employees. Document all contacts at the hotel and within Concord as deemed necessary.

Maintain accurate records while performing basic duties, including but not limited to camera monitoring, shift activity log, codebook and employee and guest binder interaction.

Assist supervisor in checking alarm systems and safety and fire department systems, closely monitoring security of building doors, service areas and delivery areas.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full‑time associates are eligible to participate in a comprehensive benefit package, which includes medical, dental and vision plans, life insurance, short‑ and long‑term disability options, 401(k) options, tuition assistance, discounted room rates at Concord‑managed hotels, plus training and development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the best associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication and commitment to excellence. We value work‑life balance, diversity, and our commitment to providing the best customer service and quality accommodations in every market we exist.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace.

Pay range of $17–$18 per hour

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality