Loss Prevention & Customer Service Associate II

The TJX Companies, Inc.; Madison (WI); On-site; USD 20,664 - 24,796; Part time

Job summary

The TJX Companies, Inc. in Madison, WI is hiring for a Loss Prevention role at TJ Maxx stores. You will act as a visual deterrent, help protect the store, and support store teams with safety and customer service.

You will wear a Body Worn Camera, follow the Store Emergency Response Guide, and communicate via radios. 0–2 years in retail or security is suitable, with a pay range shown below.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0–2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Refer customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a manager.
• Document incidents in AIIM Case Management.
• Perform other duties as assigned.

Skills

Strong communication

Decision making

Initiative

Time management

Stamina/standing

Retail or security experience

Job description

The TJX Companies, Inc. in Madison, WI is hiring for a Loss Prevention role at TJ Maxx stores. You will act as a visual deterrent, help protect the store, and support store teams with safety and customer service.

You will wear a Body Worn Camera, follow the Store Emergency Response Guide, and communicate via radios. 0–2 years in retail or security is suitable, with a pay range shown below.