Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Naples (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Ross Stores, Inc. is looking for a Loss Prevention Specialist in Naples, Florida. This role involves ensuring a safe environment for customers and associates by monitoring store entrances and working closely with store leadership to address potential theft. Candidates should have retail supervisory experience and strong communication skills, with a preference for those holding a Security Guard License. This position is essential in mitigating loss and providing excellent customer service in a dynamic retail setting.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Mitigate theft and fraud at store entrances/exits.
• Maintain a safe and secure environment for customers.
• Provide visible 'command' presence at store entrances/exits.
• Monitor for potential theft indicators on the sales floor.

Skills

Strong communication skills

Excellent customer service skills

Ability to work effectively in a fast-paced environment

Proven ability to effectively resolve conflict

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is looking for a Loss Prevention Specialist in Naples, Florida. This role involves ensuring a safe environment for customers and associates by monitoring store entrances and working closely with store leadership to address potential theft. Candidates should have retail supervisory experience and strong communication skills, with a preference for those holding a Security Guard License. This position is essential in mitigating loss and providing excellent customer service in a dynamic retail setting.