Loss Prevention & Customer Experience Specialist

Kohl's; Columbus (OH); On-site; USD 17,220 - 22,041; Full time

Job summary

Kohl's in Columbus, OH is looking for a Loss Prevention Service Specialist to engage customers, promote service, and deter theft. You will spend significant time at the store entrance and in key departments to raise shortage awareness among associates.

This position starts at $12.50 per hour and offers opportunities to grow within Kohl's Loss Prevention team. You will conduct package checks, monitor security, and support CCTV surveillance as needed.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service environment recommended.
• Prior experience in security, loss prevention or law enforcement seen as a plus.

Responsibilities

• Promote customer service by greeting and supporting customer needs.
• Promote neat and clean store appearance at the entrance.
• Conduct associate package checks.
• Conduct building and physical security inspections to minimize loss exposure.
• Promote a safe environment for associates and customers and respond to emergencies.
• Support CCTV surveillance with other Loss Prevention associates as necessary.
• Build partnerships with store teams and law enforcement.
• Additional tasks may be assigned.

Skills

Communication

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Kohl's in Columbus, OH is looking for a Loss Prevention Service Specialist to engage customers, promote service, and deter theft. You will spend significant time at the store entrance and in key departments to raise shortage awareness among associates.

This position starts at $12.50 per hour and offers opportunities to grow within Kohl's Loss Prevention team. You will conduct package checks, monitor security, and support CCTV surveillance as needed.