Part-Time Loss Prevention & Customer Service Pro

Kohl's Illinois, Inc.; Paramus (NJ); On-site; USD 22,000 - 32,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Service Specialist to deter theft and boost customer service. You will be highly visible at the store entrance and other key departments, raising shortage awareness with associates while ensuring a safe environment and swift response to emergencies.

The role emphasizes customer service, physical security checks, and collaboration with law enforcement when needed, with duties at the store entrance and related areas.

Qualifications

• Strong communication and interpersonal skills.
• Excellent collaboration skills.
• High ethical standards and adherence to Kohl's policies and procedures.
• Experience in a customer service environment (Preferred).
• Prior experience in retail loss prevention, security or law enforcement (Preferred).

Responsibilities

• Promote customer service by greeting and assisting customers.
• Maintain a neat and clean store appearance at the entrance.
• Conduct associate package checks.
• Conduct building and physical security inspections to minimize exposure to loss.
• Promote a safe environment for associates and customers and respond to emergencies.
• Support CCTV surveillance with other Loss Prevention associates as necessary.
• Build partnerships with store personnel and law enforcement.
• Additional tasks may be assigned.

Skills

Strong communication

Collaboration

Ethical standards

Job description

Kohl's is seeking a Loss Prevention Service Specialist to deter theft and boost customer service. You will be highly visible at the store entrance and other key departments, raising shortage awareness with associates while ensuring a safe environment and swift response to emergencies.

The role emphasizes customer service, physical security checks, and collaboration with law enforcement when needed, with duties at the store entrance and related areas.