Loss Prevention & Customer Care Specialist

Ross Stores, Inc.; Federal Way (WA); On-site; USD 24,287 - 24,975; Full time

Benefits offered by this job

Medical/Dental/Vision Health Insurance

401K

Employee discounts

Flexible Spending Account

Life/ADD Insurance

Job summary

Ross Stores, Inc. is looking for a Loss Prevention Specialist in Federal Way, Washington. This role is vital in ensuring a safe environment for both Associates and Customers by monitoring store activities, providing excellent customer service, and focusing on theft prevention. Ideal candidates will have strong communication skills and a commitment to safety and team collaboration.

The position offers base pay of $17.63 to $18.13, along with various benefits including health insurance, 401K, and employee discounts.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Must comply with applicable federal and state laws for security positions.

Responsibilities

• Provides visible presence at Store entrances/exits, mitigating theft and fraud.
• Greets all Customers in a courteous and friendly manner.
• Monitors entrances/exits and sales floor for potential theft.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast-paced environment

Proven ability to effectively resolve conflict

Education

High School education or equivalent

AA degree preferred

Tools

Security Guard License

Job description

Ross Stores, Inc. is looking for a Loss Prevention Specialist in Federal Way, Washington. This role is vital in ensuring a safe environment for both Associates and Customers by monitoring store activities, providing excellent customer service, and focusing on theft prevention. Ideal candidates will have strong communication skills and a commitment to safety and team collaboration.

The position offers base pay of $17.63 to $18.13, along with various benefits including health insurance, 401K, and employee discounts.