Loss Prevention & Customer Care Specialist

Ross Stores, Inc.; Tukwila (WA); On-site; USD 30,513 - 31,202; Full time

Benefits offered by this job

Accident and Critical Illness Insurance

Vision and Dental Insurance

Employee Assistance Program

401K and Stock Purchase Program

Employee discounts

Job summary

Ross Stores, Inc. is seeking a General Purpose Specialist in Tukwila, WA to provide a secure environment for associates and customers. This role includes greeting customers, monitoring for theft, and collaborating with Store Leadership to uphold loss prevention protocols.

Ideal candidates possess strong communication skills, customer service experience, and a high school education. Benefits include health insurance, 401K, and various employee discounts. Salary range is $22.15 - $22.65 per hour, based on qualifications.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Provide visible presence at Store entrances/exits to deter theft.
• Provide great customer service by greeting customers and answering questions.
• Monitor entrances/exits for potential theft by identifying suspicious behavior.

Skills

Customer service skills

Communication skills

Conflict resolution

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a General Purpose Specialist in Tukwila, WA to provide a secure environment for associates and customers. This role includes greeting customers, monitoring for theft, and collaborating with Store Leadership to uphold loss prevention protocols.

Ideal candidates possess strong communication skills, customer service experience, and a high school education. Benefits include health insurance, 401K, and various employee discounts. Salary range is $22.15 - $22.65 per hour, based on qualifications.