Loss Prevention & Customer Care Specialist

Ross Stores, Inc.; Denton (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist to maintain a safe environment for customers and associates and deter theft at store entrances and throughout the floor. You will greet customers, monitor for safety issues, and partner with store leadership on loss prevention initiatives.

The role emphasizes professional presentation, strong communication, and the ability to act decisively in a fast-paced retail setting, with opportunities for growth within a Fortune 500 company.

Qualifications

• High School education or equivalent required.
• AA degree preferred.

Responsibilities

• Maintain a safe and secure environment for associates and customers at store entrances/exits and on the sales floor.
• Provide visible command presence and greet customers in a courteous manner to deter theft.
• Monitor for potential safety issues and report to Store Leadership as needed.
• Assist in loss prevention initiatives and partner with leadership to minimize operational shortages.
• Represent and support the Ross Stores brand while adhering to the dress code and professional appearance.

Skills

Customer service

Communication

Conflict resolution

Teamwork

Education

High school diploma

AA degree preferred

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist to maintain a safe environment for customers and associates and deter theft at store entrances and throughout the floor. You will greet customers, monitor for safety issues, and partner with store leadership on loss prevention initiatives.

The role emphasizes professional presentation, strong communication, and the ability to act decisively in a fast-paced retail setting, with opportunities for growth within a Fortune 500 company.