Loss Prevention Associate II: Frontline Security & Safety

The TJX Companies, Inc.; West Springfield (MA); On-site; USD 22,386 - 25,623; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Pay parity benefits

Job summary

The TJ Maxx store in West Springfield, MA is hiring for a Loss Prevention aligned role. You will help deter theft, support store safety, and work with store teams and district LP to protect the company brand.

The position emphasizes customer service, safety awareness, and adherence to company policies. Experience in retail or security is valued, with pay starting at a competitive hourly rate and opportunities to grow within the TJX family.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Strong communication

Decision making

Initiative

Time management

Stamina

Retail/security experience 0-2 yrs

Job description

The TJ Maxx store in West Springfield, MA is hiring for a Loss Prevention aligned role. You will help deter theft, support store safety, and work with store teams and district LP to protect the company brand.

The position emphasizes customer service, safety awareness, and adherence to company policies. Experience in retail or security is valued, with pay starting at a competitive hourly rate and opportunities to grow within the TJX family.