Loss Prevention Associate: Flexible Hours

Burlington Stores; Jacksonville (FL); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington Stores, Inc. is hiring a Shortage Control Associate in Jacksonville, FL. The role focuses on maintaining a secure, welcoming shopping environment through presence at store entrances, proactive engagement with customers, and vigilant monitoring to deter theft.

The position requires standing for long periods, confidential handling of information, and flexible hours including nights, weekends, and holidays. Competitive wage and associate discounts are offered.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.
• Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.

Responsibilities

• Engage with customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
• Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Support and guide training associates on shortage reduction programs and processes.
• Role-model safety as a top priority and address any unsafe practices promptly.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.

Skills

Customer service

Retail experience

Loss prevention

Leadership

Communication

Job description

Burlington Stores, Inc. is hiring a Shortage Control Associate in Jacksonville, FL. The role focuses on maintaining a secure, welcoming shopping environment through presence at store entrances, proactive engagement with customers, and vigilant monitoring to deter theft.

The position requires standing for long periods, confidential handling of information, and flexible hours including nights, weekends, and holidays. Competitive wage and associate discounts are offered.