LOSS PREVENTION ASSOCIATE

Duke Careers; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Duke University Loss Prevention Associate protects Duke Stores assets through CCTV surveillance, theft detection, and incident response. This role supports a safe retail environment for students, staff, faculty, and visitors while ensuring compliance with university policies and laws.

Responsibilities include monitoring CCTV, deterring shoplifting, documenting incidents, and coordinating with Duke University Police as needed.

Qualifications

• Experience monitoring CCTV to identify theft and security concerns.
• Ability to document incidents clearly and promptly.
• Knowledge of North Carolina laws related to detention and use of force is preferred.

Responsibilities

• Monitor CCTV across Duke Stores to detect suspicious activity and shrinkage.
• Respond to theft incidents following Duke Stores and University protocols.
• Document theft, safety, and security incidents with clear reports.
• Coordinate with Duke University Police Department when needed.

Skills

CCTV surveillance

Surveillance systems

Loss prevention

Incident reporting

Education

High School diploma or equivalent

Job description

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Date: Jul 15, 2026

Occupational Summary

Be You.
The Loss Prevention Associate supports Duke Stores by protecting University assets through proactive CCTV surveillance, theft detection, and incident response. This position plays a key role in maintaining a safe and secure retail environment for students, staff, faculty, and visitors while ensuring compliance with University policies and applicable laws.

Work Performed

Monitor and review CCTV systems across Duke Stores locations to identify suspicious activity, theft, and operational concerns. Conduct real-time surveillance of sales floors and high-risk areas to proactively detect and deter shoplifting and internal shrinkage. Respond to theft incidents by following established Duke Stores and University protocols, including the safe detention of subjects when appropriate. Partner with store management and staff to support theft prevention efforts and ensure awareness of loss prevention best practices. Document all theft, safety, and security-related incidents in a timely manner using clear, accurate, and detailed written reports. Preserve and manage video evidence for internal review and, when necessary, coordination with Duke University Police Department. Assist in identifying trends, patterns, and vulnerabilities to support shrink reduction strategies. Maintain professionalism, discretion, and confidentiality when handling sensitive information. Perform other related duties incidental to the work described herein.

Be Bold.

Knowledge, Skills and Abilities

Monitor and review CCTV systems across Duke Stores locations to identify suspicious activity, theft, and operational concerns. Conduct real-time surveillance of sales floors and high-risk areas to proactively detect and deter shoplifting and internal shrinkage. Respond to theft incidents by following established Duke Stores and University protocols, including the safe detention of subjects when appropriate. Partner with store management and staff to support theft prevention efforts and ensure awareness of loss prevention best practices. Document all theft, safety, and security-related incidents in a timely manner using clear, accurate, and detailed written reports. Preserve and manage video evidence for internal review and, when necessary, coordination with Duke University Police Department. Assist in identifying trends, patterns, and vulnerabilities to support shrink reduction strategies. Maintain professionalism, discretion, and confidentiality when handling sensitive information. Perform other related duties incidental to the work described herein.

Level Characteristics

Monitor and review CCTV systems across Duke Stores locations to identify suspicious activity, theft, and operational concerns. Conduct real-time surveillance of sales floors and high-risk areas to proactively detect and deter shoplifting and internal shrinkage. Respond to theft incidents by following established Duke Stores and University protocols, including thesafe detention of subjects when appropriate. Partner with store management and staff to support theft prevention efforts and ensure awareness of loss prevention best practices. Document all theft, safety, and security-related incidents in a timely mannerusing clear, accurate, and detailed written reports. Preserve and manage video evidence for internal review and, when necessary, coordination with Duke University Police Department. Assist in identifying trends, patterns, and vulnerabilities to support shrink reduction strategies. Maintain professionalism, discretion, and confidentiality when handling sensitive information. Perform other related duties incidental to the work described herein.

Choose Duke.

Minimum Qualifications

Education

Work requires a High School diploma or equivalent.

Experience

Work requires 1 year experience with CCTV and surveillance systems, along with basic computer proficiency. Experience in loss prevention, asset protection, security, or a related field preferred. Working knowledge of North Carolina laws related to detention and use of force preferred. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Degrees, Licensures, Certifications

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $0.00 to USD $0.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond thedollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [e-mail]; phone: [phone]).

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.