Security Officer

Duke Careers; Durham (NC); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Medical and dental benefits

Retirement benefits

Job summary

Duke University is seeking a dedicated Security Officer to protect students, staff, visitors, and property on campus, contributing to a safe, respectful environment.

The role includes patrols, incident response, documentation, de-escalation, and collaboration with the Duke community; candidates must be able to work 12-hour shifts, including nights, weekends, and holidays.

Qualifications

• Knowledge of customer focus and teamwork requirements.
• Ability to remain calm and professional in emergencies and non-emergency situations.
• Strong written communication for accurate documentation.
• Ability to work outdoors for entire shifts.
• Willingness to cover 24-hour campus operations including nights, weekends, and holidays.
• Familiarity with safety equipment and reporting policies.
• Ability to operate radios and security screening devices.
• Capable of lifting and moving items as needed.
• Ability to follow policies and laws.

Responsibilities

• Patrol campus premises on foot and by vehicle to deter incidents and monitor activity.
• Respond to and document calls for service per policies and procedures.
• De-escalate conflicts with empathy and professionalism.
• Operate detection and monitoring devices to screen individuals and prevent prohibited access.
• Enforce university parking rules and other campus regulations.
• Perform routine vehicle maintenance checks and report issues.
• Observe and report hazardous or unusual conditions.

Skills

Customer Focus

Teamwork

Problem Solving

Diversity

Calm Demeanor

Written Communication

Outdoor Work

24-Hour Coverage

Emergency Response

CPR

Tools

Two way radios

Hand held radio

Parking citation device

CCTV monitors

Job description

Be You. Be Bold. Choose Duke.

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As a member of our security team, you’ll play a vital role in safeguarding students, employees, visitors, and property while fostering a safe and respectful campus environment.

Occupational Summary

Perform a variety of security and safety-related functions while involved in the safeguarding of students, employees, visitors, and property.

Be Bold.

What You’ll Do:

Work Performed

Patrol and monitor premises, on foot and motorized conveyance, to provide incident prevention and detect signs of criminal or suspicious activity. Communicate effectively and respectfully with members of the community, supervisors and peers. Respond promptly to, investigate, and properly document calls for service in accordance with applicable policies and procedures, including but not limited to:

• Alarms
• Emergency medical assistance
• Motorist assistance
• De-escalate difficult situations by remaining calm, being empathetic and maintaining impulse control.
• Operate detection and electronic monitoring devices to screen individuals, areas, and property and prevent passage of prohibited articles or persons into restricted areas.
• Ensure compliance with University policies, including parking rules and regulations and perform appropriate enforcement action.
• Perform simple vehicle maintenance procedures such as checking fluids and reporting mechanical or other problems to supervisors.
• Observe and report hazardous or unusual conditions.

Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

What You Bring:

Knowledge, Skills and Abilities

• Performance which reflects at least a satisfactory level, as defined by following: Duke University, related to: Customer Focus, teamwork, creative problem solving, continuous learning, diversity.
• Maintain a calm and professional demeanor during emergency and non-emergency situations involving individuals and groups.
• Written communication skills which support the ability to submit accurate documentation and effectively communicate.
• Ability to work outside throughout the duration of assigned shift.
• Availability for work must be conducive to our responsibility for 24 hour coverage. This includes but is not limited to the ability to work at least 12 hour shifts, rotate days/nights, and provide coverage for weekends, holidays, and mandatory overtime.
• Demonstrate acceptable ability to use relevant equipment including desktop computer, first aid kit, two way radios, motorized conveyance, and screening devices.
• Comprehension and accurate application of policies and laws.
• Ability to operate a hand held, portable radio and parking citation device.
• Competitive candidates will have demonstrated ability to perform the Stand inside or outside at a stationary post for the duration of assigned shift; run in response to calls for service; climb or descend multiple flights of stairs; climb or descend any type of ladder; perform CPR; assist with the lifting and carrying of persons; lift and carry a hand-held fire extinguisher (up to 40 pounds) and if necessary, use it to extinguish a fire; lift and carry assorted job related items including, but not limited to pylons, chains, traffic directional/control signs, and vehicle immobilization devices (up to 50 pounds); sit in an upright chair to monitor CCTV camera screens.

Choose Duke.

Join a team committed to safety, service, and community impact while supporting a world-class institution.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $21.00 to USD $28.60. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [e-mail]; phone: [phone]).

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.