Loss Mitigation Underwriter – Mortgage Servicing

First American; Fort Mill (SC); Remote; USD 51,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO/paid sick leave

employee stock purchase plan

Job summary

First American in Fort Mill, SC seeks a dedicated Loss Mitigation Underwriter within our mortgage servicing team. You will review loss mitigation packages, assess homeowner eligibility, and communicate decisions to homeowners and investors.

The role requires 1–3 years in collections or mortgage servicing; familiarity with CFPB/FDCPA guidelines, and MSP systems preferred. We offer a People First culture and comprehensive benefits.

Qualifications

• 1–3 years of experience in Collections, Loss Mitigation or mortgage servicing.
• Knowledge of CFPB and FDCPA guidelines is preferred.
• Strong verbal and written communication skills and customer focus.

Responsibilities

• Review loss mitigation package documentation and determine homeowner eligibility.
• Educate homeowners about loss mitigation options and options for repayment.
• Communicate with investors/clients and document status in MSP system.

Skills

Customer Service

Communication

Mortgage Servicing

CFPB/FDCPA

Black Knight MSP

Education

High School diploma

Tools

Black Knight MSP

Job description

First American in Fort Mill, SC seeks a dedicated Loss Mitigation Underwriter within our mortgage servicing team. You will review loss mitigation packages, assess homeowner eligibility, and communicate decisions to homeowners and investors.

The role requires 1–3 years in collections or mortgage servicing; familiarity with CFPB/FDCPA guidelines, and MSP systems preferred. We offer a People First culture and comprehensive benefits.