Loss Control Consultant

Penn National Insurance; Delaware; On-site; USD 65,000 - 89,000; Full time

Job summary

Penn National Insurance seeks a Loss Control Consultant to support commercial accounts in Maryland, Delaware, and Philadelphia. The role conducts on-site surveys, evaluates hazards, and partners with underwriting, claims, and agents to reduce risk and improve safety.

Ideal candidates bring a strong safety/risk management background, solid communication and analytical skills, and the ability to manage multiple priorities.

Qualifications

• Bachelor’s degree in safety, science or engineering required or preferred.
• Certifications such as ALCM, ARM, ASP, CSP, CIH or OHST preferred.
• Minimum 1 year in property/casualty loss control or related field.

Responsibilities

• Complete reports for visits to assist underwriting decisions.
• Visit facilities to understand operations and hazards.
• Evaluate safety programs against OSHA, NFPA, DOT, ANSI, local codes.
• Promote loss control services during agency visits.
• Provide loss control consulting for written accounts and on-site training.
• Conduct basic Industrial Hygiene and Health surveys.

Skills

Hazard identification

Safety program assessment

OSHA NFPA DOT knowledge

Report writing

Communication skills

Analytical skills

Project management

Travel readiness

Education

Bachelor’s degree in safety, science or engineering

ALCM/ARM or ASP/CSP/CIH/OHST certifications

Tools

MS Office Suite

Job description

For over 107 years, Penn National Insurance has been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do.

We market our products through a network of 1,200 independent agency operations in 13 states.

We are seeking a Loss Control Consultant to join our team and support commercial lines accounts within the Maryland, Delaware and Philadelphia area. In this role, you will conduct on-site loss control surveys and virtual consultations to evaluate operations, identify hazards, and recommend solutions that reduce risk and improve safety. You will collaborate closely with insureds, underwriting, claims teams, and agents to provide expert guidance on potential loss sources, reducing incurred losses, implementing or strengthening an insured’s risk management programs. Responsibilities include assessing safety programs, delivering training, and preparing detailed reports to assist in underwriting decisions.

The ideal candidate has a strong technical background in safety and risk management, excellent communication and analytical skills, and the ability to manage multiple priorities effectively. This position requires travel, including occasional overnight stays, and offers the opportunity to make a meaningful impact by helping businesses create safer workplaces.

The candidate needs to reside in the territory (Maryland, Delaware, or Philadelphia).

POSITION COMPETENCIES

• Business Acumen
• Time & Priority Management
• Negotiation
• Decision Making
• Results Oriented

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complete all required reports and documentation pertaining to account visits, to assist the underwriting staff in determining the viability of the written or prospective risk.
• Visit accounts’ facilities in order to better understand the operations, the associated hazards/exposures and determine the effectiveness of the accounts’ safety programs.
• Determines compliance (and evaluates safety programs) based on OSHA, NFPA, DOT, ANSI and other state and local codes and requirements
• Conducts agency visits to promote specific loss control service, services we can provide, and other initiatives.
• Provide loss control consulting services for written accounts, to include the application of loss control/safety management principles and practices directed to specific situations to reduce, eliminate and/or control potential hazards/exposures (services may include on-site training).
• Conducts basic Industrial Hygiene and Health surveys, such as noise assessments and ergonomic assessments.
• Attends branch large loss meetings, and other meetings requiring loss control expertise. Develop, submit and discuss recommendations with customers to improve conditions.
• Provides loss control consulting services for written accounts.

ADDITIONAL RESPONSIBILITIES

• Performs various projects requested or assigned by the Home Office Manager – Loss Control or Team Leader, Loss Control.
• Attends branch large loss meetings, and other meetings requiring loss control expertise.
• Performs various projects requested or assigned by the Home Office Manager – Loss Control or Team Leader, Loss Control, to include management of vendor Loss Control work within assigned territories.

SPECIAL RELATIONSHIPS

• Direct contact with various levels of underwriting and claims personnel
• Direct contact with agents and insureds

QUALIFICATIONS

Education/Credentials

• Bachelor’s degree, with a major in safety, science or engineering from an accredited university preferred.
• Continuing education such as Associate in Loss Control Management (ALCM) and Associate in Risk Management (ARM) and certifications such as ASP, CSP, CIH or OHST preferred.

Experience

• Minimum of 1 year in property/casualty loss control, conducting loss control surveys and performing some loss control consulting work on written accounts required.

Technical/Professional Knowledge

• Proficient level of technical and professional skills/knowledge of the loss control/safety area for all types of surveys for all commercial lines and programs;
• In-depth knowledge of operational practices for industrial, construction, institutional, commercial, educational and habitational occupancies;
• Good understanding of commercial insurance coverages;
• Good organizational and time management skills;
• Basic training and presentation skills;
• Good communication skills, both oral and written, to include the ability to develop and present information of varying degrees of complexity in an easily understood manner;
• Excellent analytical and problem-solving skills;
• Good PC skills, with an emphasis on Microsoft Office Suite

The compensation has been carefully determined by considering a variety of important factors, including skill sets, experience, training, and certifications. With these considerations in mind, the estimated hiring range is $64,987.67 - $89,358.04. Additionally, you may be eligible to participate in our annual incentive program, depending on your eligibility under the plan.

JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)

• This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
• Must be able to see and effectively use a computer monitor.
• Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
• Must be able to access and enter information accurately using automated systems.
• Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
• Must be able to present information to individuals and groups.
• Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
• Must be able to maintain acceptable attendance and adhere to scheduled work hours.
• Must have a valid driver’s license and be able to operate a motor vehicle.
• Must be able to travel, with overnight stays required.