Los Angeles Branch Launch Lead – Community Microfinance

Grameen America, Inc.; Los Angeles (CA); On-site; USD 7,100 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation time

Sick time

401(k)

FSA

Training opportunities

Wellness coaching

Job summary

Grameen America, Inc. in Los Angeles, CA, seeks a Branch Launch Manager to plan and execute the launch of our LA branch and ensure operational readiness.

The role requires strong knowledge of local communities and hands-on leadership to build and guide a talented local team. You will oversee outreach, recruitment, onboarding of new members, and daily branch operations, including loan portfolio management, field staff performance, and enrollment targets.

Qualifications

• Fluency in Spanish and English.
• Experience launching or scaling community-based financial services or nonprofit programs.
• Bachelor’s degree or at least five years of relevant professional experience.
• Two or more years of managing a team.
• Customer-oriented mindset and strong communication.

Responsibilities

• Plan and execute the launch of Grameen America's Los Angeles branch.
• Recruit, hire, and lead a local team.
• Oversee outreach, recruitment, and onboarding of new members.
• Manage daily branch operations and loan portfolio.
• Ensure field staff perform effectively and meet enrollment targets.
• Foster a culture of service excellence.
• Participate in Branch Manager Academy training.
• Other duties as assigned to support mission.

Skills

Bilingual Spanish/English

Leadership experience

Community outreach

Team management

Education

Bachelor’s degree or 5+ years relevant experience

Job description

Grameen America, Inc. in Los Angeles, CA, seeks a Branch Launch Manager to plan and execute the launch of our LA branch and ensure operational readiness.

The role requires strong knowledge of local communities and hands-on leadership to build and guide a talented local team. You will oversee outreach, recruitment, onboarding of new members, and daily branch operations, including loan portfolio management, field staff performance, and enrollment targets.