Quichua - Remote Telephonic Interpreters

Language Services Associates, Inc.; United States; Remote; USD 27,552 - 48,216; Full time

Job summary

Language Services Associates, Inc. seeks a telephonic interpreter fluent in both English and Quichua to facilitate communication for the Limited English Proficient community. Responsibilities include managing inbound calls, providing superior customer service, and adhering to professional interpretation standards. Ideal candidates will possess interpreting certifications and have at least 2 years of interpreting experience.

Qualifications

• 2+ years of professional interpreting experience preferred.
• Industry specific certifications (CMI, CCHI, etc.) preferred.

Responsibilities

• Provide effective telephonic remote interpreting.
• Adhere to Code of Professional Conduct and confidentiality standards.
• Participate in ongoing Quality Assurance monitoring.

Skills

Fluency in English

Fluency in Quichua

Technology proficiency

Customer service

Education

40+ hour medical interpreting training

Tools

Microsoft Word

Job description

Overview:

As a telephonic interpreter for Quichua in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

·Provide effective telephonic remote interpreting

·Answer inbound calls in a timely manner

·Provide superior customer service

·Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

·Full fluency in both English and Quichua

·US or International Based

·Technology proficient (web-based platforms, email, Microsoft Word)

·Landline phone access for sound quality

·An interpreting space that is quiet, secure, and free from outside noises

·2+ years of professional interpreting experience preferred

·Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

·Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.