Logistics & Warehouse Dispatch Supervisor

UPS; Tualatin (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

UPS is seeking a supervisor to join our team in Oregon. The role focuses on analyzing and planning the center’s daily package dispatch, managing operational service issues, and coordinating the operation to ensure high levels of internal and external customer satisfaction.

The position emphasizes customer service support and efficient procedural execution. The role requires supervising responsibilities and the ability to adapt to alternative schedules, contributing to enhanced service

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Analyze and plan the center’s daily package dispatch to maximize service performance.
• Handle operational service issues such as on-call Air pickups and heavy pickup accounts.
• Streamline routes and coordinate the needs and efforts of the operation.
• Provide customer service support (answering messages, concerns, call tags, follow-ups).
• Facilitate smooth execution of operational procedures and management of systems.

Skills

Dispatch analysis

Operations coordination

Customer service

Leadership & supervision

Job description

UPS is seeking a supervisor to join our team in Oregon. The role focuses on analyzing and planning the center’s daily package dispatch, managing operational service issues, and coordinating the operation to ensure high levels of internal and external customer satisfaction.

The position emphasizes customer service support and efficient procedural execution. The role requires supervising responsibilities and the ability to adapt to alternative schedules, contributing to enhanced service